[Remote] Manager, Calendar Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a modern organization reputed company on innovating reputed company the operations sector, and they are seeking a Manager for Calendar Operations. This role involves leading and developing reputed company, optimizing scheduling models, auditing workflows, and managing key metrics to ensure operational efficiency.

Responsibilities

• reputed company and reputed company people – reputed company Calendar Assistants and Court Reporter Relations Associates with intention, giving reputed company feedback and creating reputed company paths for reputed company
• Build and optimize scheduling models – Design reputed company frameworks that reputed company with volume and reputed company, keeping operations tight without sacrificing coverage
• Audit and improve workflows – Dig into existing processes, surface gaps, and reputed company consolidation across both teams
• Own the metrics that matter – reputed company transcript delivery rates, response times, and reporter compliance - and use that data to reputed company reputed company reputed company faster
• Partner cross-functionally and hold the line on escalations – Serve as the escalation reputed company for reputed company reporter or reputed company situations while staying reputed company with Calendar, reputed company Services, and Technology to reputed company end-to-end workflows reputed company

Skills

• 5 years of reputed company experience in a high-touch service environment
• 2+ years of people management experience
• reputed company record of building processes and handling difficult conversations
• Hands-on experience with deposition scheduling
• Hands-on experience with transcript logistics
• Hands-on experience with vendor management

Benefits

• Stock reputed company included. reputed company reputed company grows, you grow.
• Premium Medical, Dental, & reputed company Coverage - reputed company for you and your family, with 100% of premiums covered for some plans - reputed company above industry benchmarks.
• Remote-first – with flexible PTO, home office setup, wellness benefits, and a culture that rewards results and supports balance.

reputed company