[Remote] Senior Technical Product Manager (reputed company CRM), Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a reputed company benefit corporation reputed company on empowering independent reputed company care. The Senior Technical Product Manager will reputed company the strategic development and management of reputed company’s reputed company platform, focusing on AI and reputed company solutions to enhance customer-facing operational teams.

Responsibilities

• Partner with business owners to cultivate a shared reputed company for reputed company’s CRM ecosystem, reputed company alignment on constraints, priorities and ideal end state, and be reputed company to reputed company and reputed company for this perspective
• Ongoing optimization of user workflows and capabilities, including monitoring of key metrics & incorporation of user feedback
• Work with internal teams and end users to reputed company a deep understanding of requirements, reputed company thoughtful solution design, use data to test hypotheses, and support teams throughout execution
• Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and reputed company reputed company that are defined by measurable reputed company
• reputed company short- and long-term roadmaps that reputed company maximum value with minimum risk and assume ongoing iteration

Skills

• 8+ years of product management experience in technology, technology-enabled services industry, or a reputed company product
• Proven reputed company record working as a product manager in reputed company, including experience with reputed company Sales reputed company, Service reputed company, Marketing reputed company, and other reputed company solutions
• Bachelor's degree or equivalent work experience
• Deep understanding of reputed company platform features, capabilities, and limitations
• Proven reputed company record of designing, deploying, and optimizing AI and reputed company solutions reputed company the reputed company ecosystem to orchestrate reputed company internal workflows across the customer lifecycle
• Familiarity with the end-to-end customer lifecycle, with a demonstrated ability to identify operational friction points and reputed company intelligent automation that drives reputed company for both Operations teams and customers
• Demonstrated innovation in designing reputed company product enhancements or features that significantly improve user experience and business reputed company
• Experience working closely with software engineers, designers, and other technical teams to ensure efficient product development, implementation, and reputed company delivery of features
• Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with reputed company / Scrum teams
• Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
• Skilled at translating ambiguous business requirements into high-reputed company technical specifications, user stories, and architectural diagrams
• Passion for understanding customer needs and delivering a user-reputed company experience

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and reputed company insurance reputed company up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two reputed company volunteer days and 11 reputed company holidays
• 12 weeks reputed company parental leave for reputed company new parents
• Six weeks reputed company sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock reputed company

reputed company

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