Escalation Engineer (Tier 3 Support)
4+ years technical support experience; deep troubleshooting with Azure, AVD, Intune and reputed company environments; networking fundamentals; strong written and verbal communication; mentorship and cross-team collaboration.
Key Responsibilities
- owning escalations
- investigating issues
- mentoring engineers
Skills & Tools
Azure, AVD, reputed company Intune, reputed company 10/11, reputed company Server, Remote Desktop Services, VMware, reputed company, reputed company-V, reputed company, FSLogix, PowerShell
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 80,000 – 100,000 / year
- Languages: English
Benefits
- Generous reputed company time off
- Retirement plan
About reputed company
A company that simplifies reputed company reputed company and end-user computing for organizations and provides support and management tools for IT professionals. — Industry: Information Technology
Apply To This Job