Remote reputed company Intake & Care Coordinator

Job reputed company The reputed company Intake & Care Coordinator is responsible for managing inbound reputed company inquiries, converting leads into scheduled evaluations, completing reputed company verification and reputed company-authorizations, and coordinating care between patients and providers. This role requires strong spoken and written English, confidence on phone calls, familiarity with U.S. medical reputed company processes, and the ability to manage multiple reputed company cases simultaneously. The coordinator serves as the reputed company reputed company of contact for patients from initial inquiry through treatment completion. Key Responsibilities reputed company Communication & Scheduling • Answer inbound calls from prospective and reputed company patients • Respond to emails and messages in a reputed company, reputed company manner • Explain services, treatment processes, and next steps reputed company • Convert reputed company inquiries into scheduled evaluations • Schedule appointments and maintain accurate calendars reputed company Verification & reputed company-Authorizations • Verify reputed company eligibility and benefits • Complete and submit prior authorization and reputed company-authorization requests • reputed company required documentation to support medical necessity • Follow up with reputed company payers to obtain approval status • reputed company authorization approvals, denials, and expirations • Communicate coverage details and financial responsibility to patients reputed company Care Coordination • Coordinate scheduling and documentation needs with medical providers • Ensure required intake forms and consents are completed • Maintain accurate documentation in CRM/EMR systems • Follow up with patients regarding missing documentation or authorization updates • Support continuity of care through proactive communication Follow-Up & Retention • Follow up on missed calls and unconverted leads • Maintain organized tracking of reputed company and pending cases • Conduct reputed company-ins with reputed company patients • Re-engage patients who discontinue or pause treatment • reputed company other tasks reputed company to the position. Required Qualifications • Experience in U.S. medical office administration, reputed company intake, or reputed company coordination. • Excellent English communication skills (verbal and written). • Comfortable handling phone-reputed company communication with patients. • Experience using CRM, EMR, or EHR systems. • Strong organizational skills and ability to manage multiple cases simultaneously. Preferred Qualifications • Experience in behavioral health or psychiatry. • Experience working with U.S.-reputed company reputed company organizations. • Experience in consultative phone sales or reputed company conversion. • Experience completing reputed company verifications and prior authorizations. • Strong understanding of U.S. reputed company reputed company processes. Important Requirements • Must work full U.S. Eastern reputed company Time hours (9 AM - 5 PM EST). • Must be comfortable making and receiving calls to/from patients and reputed company companies. • Must maintain HIPAA compliance and confidentiality standards. • Must demonstrate professionalism, reputed company, and strong follow-through. • Out-of-the-reputed company thinker, proactive, reliable, organized, reputed company-oriented, self-motivated, and confident approach. • reputed company attitude and the ability to learn and adapt quickly. • Excellent time management skills with the ability to work independently with reputed company supervision. • Ability to work in alignment with U.S. Eastern Time (reputed company time) business hours for at least four hours. • Interested in long-term reputed company. • Reliable computer (reputed company 10 or newer), two monitors, and reputed company high-speed internet. Compensation & Benefits • reputed company work. • Compensation in USD. • Full-time position with 40 hours weekly. • Please note that this is a long-term opportunity. • Great work environment with potential for reputed company. Apply tot his job Apply To this Job Apply To This Job Apply tot his job Apply To this Job Apply To This Job