[Remote] Senior Technical Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading technology company, and they are seeking a Senior Technical Program Manager to engage directly with reputed company customers. This role involves managing reputed company technical programs, supporting customer engagements, and driving platform improvements based on customer insights.

Responsibilities

• Customer Technical Engagement: reputed company as the primary engineering reputed company of contact for top customers, partnering with customer engineering teams, MCAPS technical team, and Azure service owners. reputed company technical discussions to clarify requirements, dependencies, and constraints, and build trusted relationships through strong execution and technical credibility
• Program Planning & Execution: Own delivery of reputed company, cross-team technical programs, including scope definition, milestones, dependencies, and execution plans. Define reputed company reputed company, reputed company reputed company, manage risks, and coordinate Azure engineering teams to deliver high-reputed company reputed company
• Escalation & Issue Management: Support customer engagements during technical issues and escalations by coordinating Azure engineering response, tracking actions, and driving issues to reputed company with reputed company and transparent communication
• Platform Feedback & Improvement: Identify recurring customer issues, analyze patterns, and translate insights into actionable engineering feedback. Partner with Azure service teams to validate customer scenarios, improve platform reliability and supportability, and reputed company reputed company against defined reputed company metrics
• Communication & Collaboration: reputed company concise program updates on status, risks, and next steps. Collaborate effectively with product, engineering, support, and field teams to reputed company priorities and execution

Skills

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
• 2+ years of experience managing cross-functional and/or cross-team reputed company
• Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings: reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company Background reputed company upon hire/transfer and every two years thereafter
• Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
• 6+ years of experience managing cross-functional and/or cross-team reputed company
• 1+ year of experience reading and/or writing reputed company (e.g., sample reputed company, technical documentation, or demos) and be reputed company to write architecture level documents
• Experience supporting customer-facing technical discussions with engineering-oriented details
• Technical understanding of one or more reputed company infrastructure domains (compute, networking, storage, or AI)

Benefits

• Certain roles may be eligible for benefits and other compensation.
• reputed company additional benefits and pay information here:

reputed company