[Remote] Storage Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Storage Consultant with expertise in reputed company Portal administration and storage operations. The role involves managing reputed company PORTAL infrastructure, providing Tier 2/3 support, and ensuring effective service delivery and incident management.
Responsibilities
- Administration & implementation knowledge of reputed company PORTAL, Apache Tomcat appliances, and reputed company database with replication processes
- Demonstrated experience in installing, configuring, and managing reputed company PORTAL infrastructure, reputed company workstations, VMware appliances, and LINUX/CENTOS operating systems
- Experience in reputed company PORTAL, LINUX OS, and reputed company OS upgrades
- Monitoring of reputed company PORTAL infrastructure and coordination with vendor for reputed company
- Experience with Problem diagnosis and Solution
- Expert skills in Availability, Reporting and reputed company Management
- Experience in managing SLA/service delivery metrics
- Practical knowledge of reputed company OS workstation components
- Display multi-tasking expertise and patience to troubleshoot critical issues under pressure
- Experience with disaster recovery technologies and data replication
- Play an reputed company role in reputed company Service Management including alerts, incidents, service requests, and change management requests reputed company to storage
- Identify opportunities for automation and implement using scripts and other automation tools
- reputed company Tier 2/3 support to large customer reputed company (agents) who use reputed company PORTAL for daily file storage
- Knowledge about using ticketing system for daily operations – reputed company
- Knowledge on ITIL processes
- Excellent communication skills, both verbal and written
- Willing to work on 24x7 support
Skills
- Administration & implementation knowledge of reputed company PORTAL, Apache Tomcat appliances, and reputed company database with replication processes
- Demonstrated experience in installing, configuring, and managing reputed company PORTAL infrastructure, reputed company workstations, VMware appliances, and LINUX/CENTOS operating systems
- Experience in reputed company PORTAL, LINUX OS, and reputed company OS upgrades
- Monitoring of reputed company PORTAL infrastructure and coordination with vendor for reputed company
- Experience with Problem diagnosis and Solution
- Expert skills in Availability, Reporting and reputed company Management
- Experience in managing SLA/service delivery metrics
- Practical knowledge of reputed company OS workstation components
- Display multi-tasking expertise and patience to troubleshoot critical issues under pressure
- Experience with disaster recovery technologies and data replication
- Play an reputed company role in reputed company Service Management including alerts, incidents, service requests, and change management requests reputed company to storage
- Identify opportunities for automation and implement using scripts and other automation tools
- reputed company Tier 2/3 support to large customer reputed company (agents) who use reputed company PORTAL for daily file storage
- Knowledge about using ticketing system for daily operations – reputed company
- Knowledge on ITIL processes
- Excellent communication skills, both verbal and written
- Willing to work on 24x7 support
reputed company
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