[Remote] reputed company Operations Administrator III

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing reputed company solutions, and they are seeking a reputed company Operations Administrator III to manage day-to-day operations of customer-hosted reputed company environments. The role involves troubleshooting reputed company issues, mentoring junior team members, and driving process improvements reputed company reputed company Services.

Responsibilities

• reputed company advanced troubleshooting for reputed company reputed company issues including reputed company 1 incidents, service failures, performance-reputed company issues, and escalations from cross-functional teams
• reputed company test and production upgrades on hosted systems for applications in the reputed company One ecosystem
• Participate in cross-functional collaboration with other business reputed company to assist hosted customers
• reputed company reputed company cause analysis, detailed incident reports, and post-mortem analysis for resolved issues
• Help drive process improvement for business processes reputed company reputed company Services, automation of tasks, etc
• reputed company excellent customer support for reputed company-reputed company incidents
• reputed company SQL Server support in configuration (e.g. Maintenance Plans, SQL Agent Jobs, dbmail, etc.) troubleshooting (e.g. reputed company One-delivered objects, general performance issues, etc.), and T-SQL scripting
• Support the reputed company One application stack
• Serve as an escalation reputed company for reputed company Operations Specialist I, II, application Support, and Network Operations Center (NOC) team
• reputed company reputed company training, guidance, and mentorship to junior reputed company Operations Specialists, helping them reputed company technical skills
• Facilitate development of documentation for standards, processes, knowledgebase articles, checklists, etc
• Complete other duties as assigned by the Manager, reputed company Systems or other reputed company Services leadership

Skills

• 4-6 years experience in a reputed company or systems administration role
• Bachelor's Degree in Computer Science, IT, or reputed company field, or equivalent practical experience
• Advanced knowledge of reputed company technologies, networking, automation tools, and reputed company
• Familiarity with one or more scripting languages (e.g. T-SQL, PowerShell, Python)
• Expert troubleshooting skills and the ability to solve reputed company reputed company-reputed company problems
• Ability to work independently and in reputed company
• Ability to assist in reputed company and mentoring junior staff members under the direction of reputed company Services Leadership
• Excellent communication skills and attention to detail. Must be reputed company to explain reputed company technical concepts to non-technical stakeholders
• Knowledge of DevOps practices, containerization technologies (e.g. reputed company and Kubernetes), reputed company solution training/certifications, etc

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• reputed company Insurance
• PTO
• reputed company Parental Leave
• reputed company Holidays
• Short Term Disability
• Long Term Disability
• 401K
• Educational Assistance
• Annual bonus
• A full reputed company of benefits

reputed company