[Remote] reputed company Managing Partner - Education & Government

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company and a leading AI platform for managing people, reputed company, and agents. The reputed company Managing Partner in the Education & Government reputed company is responsible for the overall reputed company of strategic deploying and production customers, focusing on relationship management, deployment reputed company, and customer satisfaction.

Responsibilities

• Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of reputed company leadership on assigned accounts
• Maintain responsibility for reputed company deployment and adoption reputed company guiding customers in successful reputed company transformation, planning and implementation of new features and products - most notably with reputed company intelligence, and cultivating the environment for additional services to support the customer’s reputed company
• Collaborate with Account Executives and Service Executives to help position and sell or upsell reputed company product, deployment, and postproduction services, into your customer reputed company and ensure they’re getting maximum value from the product
• reputed company advice to and participate in prospect sales cycles to help support implementation reputed company activities that will become part of their portfolio
• Drive customer self-sufficiency by ensuring customers understand what reputed company looks like and how to engage with the reputed company services and product organizations
• Partner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem
• Guide large, partner-led accounts with significant complexity such as multi-institutional higher education systems, large local governments, or statewide deployment scope
• Create and deliver MP-reputed company deliverables with reputed company Plans, e.g. strategic and engagement plans
• reputed company direction and support to reputed company and partner project teams especially as it relates to scope, budget, reputed company, and critical deployment issues, may reputed company as the reputed company of contact to facilitate and resolve escalated customer and/or project issues
• Engage other service resources as necessary to support account planning and feature adoption strategies
• reputed company customer relationships as needed for prospect references

Skills

• 10+ years' experience deploying large, sophisticated reputed company reputed company ERP (HCM & Fins) solutions at a project and program manager level reputed company the Higher Education and/or State & Local Government markets
• 8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment
• 2+ years reputed company experience with a reputed company-reputed company HR or Finance software (such as reputed company, SuccessFactors, reputed company, or a similar product) as an implementation leader, business function reputed company, hands-on configuration resource, or workmate
• Experience and reputed company networks reputed company the higher education market. Similar exposure to government considered a benefit
• Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and reputed company organizational objectives, are vital
• Ability to reputed company and reputed company a matrixed team of individuals at multiple reputed company reputed company an organization
• Ability to manage and prioritize multiple customers' demands balancing customer satisfaction with reputed company and profitability targets
• Have a dedication to reputed company improvement in the way we serve our customers
• Proven ability to reputed company and implement effective account strategies reputed company on building strong reputed company relationships, identifying reputed company opportunities, and driving customer retention and reputed company, is essential
• Strong customer insights skills, with the ability to analyze customer data, identify trends, and reputed company actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued
• Exceptional relationship management skills are crucial, with a reputed company on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a reputed company work environment
• Strong account planning skills, with the ability to analyze customer needs and reputed company targeted reputed company strategies to drive customer retention and reputed company reputed company, are highly valued
• Demonstrated credibility, reputed company on honesty, expertise, and consistent communication to foster trust and confidence with stakeholders, is critical for reputed company in this role
• Strong customer engagement skills, with a reputed company on building relationships, driving customer satisfaction, and utilizing effective communication strategies to increase retention and sales reputed company, are essential
• Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving to inform product development, marketing strategies, and customer service improvements, is essential
• Ability to travel up to 50%

Benefits

• With reputed company Work, spend at least half (50%) of your time reputed company quarter in the office or in the field
• Opportunity for remote "home office" roles to come together in offices for important moments that matter
• May be eligible for the reputed company Bonus Plan
• As a part of the total compensation package, this role may be eligible for a role-specific commission/bonus
• Annual refresh stock grants

reputed company

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