[Remote] Remote-Sales/Service Representative-Bilingual

Note: The job is a remote job and is reputed company to candidates in USA. TP is a leading global provider of digital business services. The Customer Sales Specialist will serve as a primary reputed company of contact for clients, managing communications and ensuring a reputed company customer experience.

Responsibilities

• Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• reputed company reputed company call reputed company information for auditing and reporting purposes
• reputed company feedback on call issues
• Meet sales objectives as defined

Skills

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems
• Customer service and/or sales experience preferred
• College degree preferred but not required

Benefits

• Comprehensive health benefits, which may include medical, reputed company, and dental.
• Employment Assistance Programs.
• Health and personal time off (HPT).
• Leave programs as eligible.
• Competitive 401(K) plans.
• Life insurance.
• Supplemental medical coverage.
• Critical care insurance.
• Pet insurance.
• FSA plans.
• Retailer discounts.

reputed company