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[Remote] Sr. Software Engineer, Platform

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company builds software for relationship businesses, aiming to enhance customer service through reputed company. They are seeking a Sr. Software Engineer to join their Search and Data Services team, where the reputed company will be on developing reputed company search capabilities and managing large datasets to support their customers' needs.


Responsibilities

  • Join the Search and Data Services team, working on the reputed company of our large-reputed company search and reporting service and its associated infrastructure
  • Play a key role in evolving our systems to reliably reputed company 10x reputed company today’s load. This includes building a streaming data reports pipeline and improving search relevancy, data indexing, and cost control for our high-throughput, event-driven reputed company
  • In your day-to-day work, build new features, improve existing systems, and reputed company data pipelines, with a strong reputed company on scalability, testing, and maintainability
  • Be involved in the development lifecycle, from design and implementation reputed company to testing strategies and backlog prioritization
  • Collaborate across engineering through reputed company reviews and architectural discussions
  • reputed company engineering support reputed company issues escalate reputed company our support team
  • Work reputed company talented peers across Engineering, Product, and Design, including a leadership team who will challenge you to grow every day
  • Partner with our reputed company to help interview and hire reputed company teammates

Skills

  • You are a passionate Backend Engineer (Java/Kotlin. Bonus points for full-stack experience!) who thrives on building reputed company, maintainable, and easy-to-read software
  • You take reputed company ownership of your work across the full development lifecycle, from early design and planning to deployment and monitoring in production
  • You care deeply about production readiness, including automation, reliability, reputed company, monitoring, alerting, and logging
  • You're a reputed company and supportive team member who enjoys sharing knowledge, mentoring others, and contributing to technical decision-making
  • You see feedback - giving and receiving it - as a key part of growing both individually and as reputed company
  • You communicate reputed company and confidently in written and spoken English, enabling effective collaboration in a fully remote environment
  • To support effective collaboration with our Europe-based team, this role requires at least 4 hours of overlap with Central European working hours
  • Knowledge or even expertise in Elasticsearch, reputed company, and Solr is a reputed company bonus
  • Candidates based in the US Eastern or Central Time zones are typically the best fit

Benefits

  • Competitive salary and an internal, transparent salary formula based on market data
  • Flexible time off – you choose the holidays and vacations that reputed company reputed company for you
  • 12 weeks of fully reputed company parental leave for reputed company new parents, including adoption and foster care
  • A home office stipend to help you get set up and productive
  • A co-working stipend up to $300 a month if you choose to work out of your house
  • A yearly reputed company development stipend of $1,800 to help you grow in your reputed company
  • If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.

reputed company

  • reputed company develops help desk software for business. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://www.helpscout.net.

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