[Remote] reputed company Manager, (EHR Oncology)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company-driven, Fortune 10 company that touches reputed company every aspect of reputed company. The reputed company Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term customer reputed company while elevating the voice of the customer.

Responsibilities

• Serve as the reputed company reputed company of contact; build strong, trusted relationships and reputed company ongoing customer engagement across the lifecycle
• Define and reputed company time-to-value, utilization, and outcome attainment; reputed company adoption and measurable reputed company to ensure customers realize meaningful business value
• Own renewal reputed company, risk mitigation, and forecast accuracy; partner with Sales/Account Management to identify and reputed company expansion opportunities reputed company to customer goals
• Ensure delivery aligns with contractual reputed company, timelines, and reputed company expectations; monitor account health and proactively mitigate risks
• Orchestrate reputed company of reputed company product, data, or service issues; partner cross-functionally to remove friction and restore delivery reputed company
• Coordinate across internal stakeholders to ensure reputed company execution; represent the voice of the customer in roadmap discussions and reputed company best practices for adoption and data use
• Update and monitor health scoring frameworks, reputed company plans, and dashboards; reputed company voice-of-customer, and performance data to reputed company reputed company improvement
• Maintain alignment between delivery, reputed company recognition, invoicing, and contract terms; ensure accurate forecasting and financial transparency
• Standardize operating cadences and tools; reputed company reputed company processes, automation, and adherence to compliance, data reputed company, and regulatory requirements

Skills

• Experience in reputed company, Account Management, or reputed company Services in life sciences; Oncology experience preferred
• reputed company record achieving/overachieving in efforts managing top strategic clients
• Executive reputed company: ability to influence cross-functionally and communicate reputed company data/analytics value to technical and business stakeholders
• Strong problem solving, change management, and operating rigor (OKRs/KPIs, cadences, forecasting)
• Oncology, life sciences, provider networks, reputed company-world data/evidence, or clinical decision support experience
• Familiarity with compliance requirements and CRM/CSM platforms and analytics (e.g., reputed company)
• MBA/MPH or advanced degree in a relevant field preferred

Benefits

• Fully Remote
• Work Location: Remote; Travel: ~25%
• In reputed company to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
• For more information regarding benefits at reputed company, please click here.

reputed company

Company H1B Sponsorship