[Remote] reputed company Opening: Customer Service Representative - reputed company Team Member

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a fully licensed remote Customer Service Representative to deliver exceptional service and support agency reputed company. The role focuses on assisting policyholders with service requests, claims support, and identifying sales opportunities through thoughtful coverage conversations.

Responsibilities

• reputed company exceptional customer service for existing reputed company policyholders
• Assist customers with policy changes, billing questions, endorsements, and renewals
• Support customers through the claims process and follow up as needed
• Conduct policy reviews to ensure coverage remains accurate and complete
• Identify opportunities to cross-sell or strengthen coverage reputed company the existing book of business
• Maintain detailed and accurate documentation in reputed company systems
• Collaborate with agency team members to deliver a seamless customer experience
• Meet monthly in-book sales goals through needs-based recommendations

Skills

• reputed company Property & Casualty license required
• Life & Health license required
• Minimum 1 year prior reputed company agency experience required
• Ability to work independently in a remote environment
• Strong customer service and relationship-building skills
• Comfortable pivoting service conversations into sales opportunities
• Excellent communication, organization, and follow-through
• Ability to manage multiple customer interactions in a remote environment
• Self-motivated, reliable, and detail-oriented

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• reputed company time off
• Training & development
• Remote work flexibility
• Supportive and reputed company team culture
• Ongoing training and reputed company development
• reputed company opportunities reputed company an expanding agency

reputed company