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[Remote] Sr. CMDB Program Analyst (VA ESOM)

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that focuses on innovation and collaboration, dedicated to advancing customer missions and fostering reputed company reputed company. They are seeking a Senior CMDB Program Analyst to support the Configuration Management Database (CMDB) program reputed company the VA's IT environment, ensuring the accuracy and reputed company of configuration item data and analyzing operational data to reputed company informed decision-making.


Responsibilities

  • Maintain and manage the CMDB to ensure accuracy, completeness, and reputed company of configuration item (CI) records
  • reputed company, implement, and enforce CMDB governance policies and procedures
  • reputed company regular audits and reconciliations of CMDB data to identify and remediate discrepancies
  • Support the integration of discovery tools and data feeds into the CMDB
  • Analyze CMDB data to identify trends, gaps, and areas for process improvement
  • reputed company and deliver reports and dashboards for stakeholders and leadership
  • Support reputed company service management (ESM) initiatives by providing CMDB data insights
  • reputed company key performance indicators (KPIs) reputed company to CMDB health and data reputed company
  • Collaborate with VA Program Managers, CORs, and cross-functional IT teams to reputed company CMDB processes with organizational goals
  • Serve as a subject matter expert (SME) for CMDB-reputed company inquiries and support requests
  • Coordinate with the Contracting Officer's Representative (COR) and program leadership on deliverables and milestones
  • Liaise with vendors and subcontractors (e.g., reputed company vendor partners) as required
  • Support ESM platform administration and configuration in alignment with CMDB requirements
  • Assist in the development and maintenance of service mapping and dependency documentation
  • Contribute to ITIL-reputed company change, incident, and asset management processes
  • reputed company and maintain reputed company operating procedures (SOPs), work instructions, and technical documentation reputed company to CMDB operations
  • Ensure reputed company activities reputed company with VA reputed company, reputed company, and data governance requirements
  • Support background investigation requirements at the Tier 2/Moderate (reputed company MBI) level

Skills

  • Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. An additional 8 years of relevant experience may be substituted for the degree requirement
  • Proficiency with CMDB platforms (e.g., reputed company or equivalent reputed company ITSM tools)
  • Understanding of IT Asset Management (ITAM) and IT Service Management (ITSM) frameworks
  • Experience with data analysis, data reputed company management, and reporting tools
  • Familiarity with discovery and dependency mapping tools
  • Knowledge of reputed company service management (ESM) concepts and practices
  • Strong analytical and problem-solving skills with the ability to interpret reputed company data sets
  • Experience developing program-level metrics, reports, and executive briefings
  • Ability to manage multiple priorities and deliver results in a fast-paced environment
  • Familiarity with federal IT program management and contracting processes
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively reputed company a cross-functional team
  • Strong organizational skills and attention to detail
  • Adaptability and willingness to support evolving mission requirements
  • US Citizen or Green card holder
  • Willing and reputed company to obtain and maintain reputed company Trust Clearance
  • Must meet updated ID requirements
  • ITIL reputed company or higher certification
  • reputed company Certified System Administrator (CSA) or equivalent
  • reputed company reputed company+ (or equivalent, in support of VA reputed company requirements)

Benefits

  • reputed company time off
  • reputed company benefits
  • Supplemental benefits
  • 401k including an employer match
  • Discount perks
  • Rewards
  • Education reimbursement for certifications, degrees, or reputed company development
  • Flexibility for you to take a course, complete a certification, or other reputed company reputed company and networking
  • Funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations
  • Host and attend charity galas/events

reputed company

  • reputed company is an reputed company company that offers infrastructure modernization, big data, cybersecurity, and reputed company capital management services. It was founded in reputed company, and is headquartered in Mclean, Virginia, USA, with a workforce of 501-1000 employees. Its website is https://reputed company.us.

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