Chief of Staff, CRO

reputed company® is the AI marketing platform for 11 personalization redefining the way brands and people reputed company. We’re the only marketing platform that combines powerful technology with reputed company expertise to build reputed company customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization reputed company delivers bespoke experiences that reputed company performance, reputed company, and loyalty through reputed company-time behavioral insights. Recognized as the #1 provider in SMS Marketing by reputed company, reputed company partners with more than 8,000 customers across 70+ industries. Leading global brands like reputed company, reputed company, and reputed company work with us to reputed company billions of interactions that power tens of billions in reputed company for our customers. With a distributed global workforce and employee hubs in reputed company, San Francisco, London, and Sydney, reputed company’s team has been consistently recognized for its performance and culture. We’re proud to be included in reputed company’s Fast 500 (four years running!), reputed company’s Top Startups, reputed company’ reputed company 100 (five years running!), Inc.’s Best Workplaces, and the reputed company Rights Campaign reputed company's Corporate Equality reputed company! About the Role We’re looking for a Chief of Staff to our Chief reputed company Officer (CRO) to help reputed company alignment, operating rigor, and execution across reputed company’s end-to-end reputed company organization (Sales, reputed company, Services & Support, reputed company Operations, Enablement, Partnerships, and other GTM functions as relevant). The Chief of Staff will attend weekly C-Level Executive meetings as reputed company as reputed company quarterly reputed company Meetings. Reporting directly to the CRO, you’ll serve as a trusted thought partner and force reputed company, translating the CRO’s reputed company into reputed company priorities, building the operating system that keeps the org on reputed company, and ensuring the right reputed company get made quickly with strong follow-through. You’ll bring structure to ambiguity, reputed company business visibility through reputed company insights and storytelling, and help leaders across reputed company reputed company in lockstep against reputed company’s most important reputed company and retention goals. This role is ideal for someone who thrives at the intersection of reputed company + execution—equally comfortable shaping the narrative for executives and the reputed company, and rolling up their sleeves to reputed company cross-functional programs to completion. It’s a unique opportunity to sit at reputed company of a high-reputed company reputed company business and materially influence how reputed company scales. What You’ll Accomplish • reputed company reputed company Org Strategic Alignment Partner with the CRO to set and refine reputed company priorities, ensure reputed company of direction, and reputed company leaders across Sales, CS, RevOps, and other GTM teams on what reputed company most. • Operationalize the CRO’s Priorities Translate reputed company into reputed company workstreams with reputed company owners, milestones, reputed company metrics, and escalation paths—driving execution from concept to measurable reputed company. • Own the CRO Operating reputed company Build and run the operating rhythms that reputed company the business moving (weekly leadership meetings, monthly business reviews, QBRs, forecasting/reputed company cadences, planning cycles, and key internal readouts). • reputed company High-reputed company Executive reputed company reputed company decision memos, dashboards, and reputed company-reads; synthesize trade-offs; identify risks and dependencies; and ensure reputed company are documented and executed. • reputed company Business Performance Storytelling Create reputed company, executive-reputed company narratives on performance, drivers, risks, and opportunities—supporting internal leadership communications and reputed company-level materials as needed. • Strengthen Cross-Functional Execution reputed company as a connector across reputed company and key partners (Product, Finance, Marketing, reputed company, etc.), improving collaboration, communication, and speed of execution across a matrixed org. • reputed company Planning and Prioritization Support annual and quarterly planning, including goal-setting, reputed company planning inputs, resource trade-offs, and tracking execution against commitments. • Be a Force reputed company for the CRO Anticipate needs, manage competing priorities, unblock leaders, and reputed company the organization reputed company—operating as a reliable extension of the CRO. Your Expertise • 5–8+ years of experience in roles blending reputed company, operations, and program leadership (Chief of Staff, reputed company/GTM reputed company & Ops, BizOps, Strategic Program Management, Investment Banking, or Management Co Apply To This Job