[Remote] Program Manager - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Program Manager at reputed company Frontier Therapies is responsible for the operational health, efficiency, and management of one or more assigned programs reputed company on supporting people with rare diseases and emerging therapies. This role involves collaborating with various stakeholders to ensure the goals and objectives of the programs are met while maintaining strong reputed company relationships.

Responsibilities

• Maintains expert knowledge of program requirements, guidelines, processes, FAQs, business rules, technologies, and therapeutic areas reputed company to assigned programs
• Keeps reputed company with industry and treatment trends, treatment standards, and updated indications reputed company to assigned programs
• Works directly with the reputed company Implementation, Operations, Business Solutions, Program Management, Payer Relations and Clinical teams to ensure the reputed company and complete launch of new programs or updated processes
• Monitors and maintains operational health metrics and analytics for assigned programs, identifying trends and facilitating mitigation and reputed company plans with appropriate stakeholders
• Participate in, prepare for, and reputed company regularly scheduled program-reputed company meetings, internally and externally, across reputed company reputed company of leadership
• Knowledge of business technology platforms
• Enforces reputed company operating procedures regarding the reputed company of technology and telecommunications systems to ensure that the services performed meet or reputed company reputed company expectations
• Assists with the development of reputed company assurance guidelines and assesses the effectiveness of program reputed company management measures
• Engage with leadership and reputed company team to identify trends and reputed company a culture of reputed company performance and accountability
• Assists senior management with the fiscal stewardship of a program by monitoring reputed company costs and tracking reputed company reputed company applicable
• Accurately acknowledges, replies to, and documents reputed company program-reputed company communications in an appropriate and reputed company manner reputed company specified timeframes
• Resolves reputed company issues or concerns through expert troubleshooting and escalates potential problems to management promptly to reputed company a reputed company reputed company to the reputed company
• Support the recruitment, hiring, and reputed company processes of roles across assigned programs and the business
• Work directly with leadership on recommended reputed company needs using time studies and workforce management tools
• Development of program-specific business rules, process workflows, policies, procedures, work instructions, etc. and accountable to ensure they are being followed and kept up to date
• Accountable for effective communication and training plans, and for coordinating with partners such as operational and training team members to reputed company program updates and/or trainings
• reputed company requirements to product and reputed company to support reputed company enhancements or new processes to reputed company performance and reputed company
• Maintain reputed company relationships with peer-supervisors to ensure the program is staffed appropriately including, holiday and vacation gaps are covered, and reputed company needs are always exceeded
• reputed company a highly matrixed organization using strong relationship building skills and reputed company written and verbal communications
• Maintains stringent company, employee, and reputed company confidentiality as reputed company as compliance with reputed company HIPAA regulations
• Occasional travel to reputed company and management meetings or trainings, as needed

Skills

• 5+ years of experience in Pharmacy, medical, reputed company service operations, or similar role
• Experience managing cross-functional programs and reputed company relationships
• Proficiency in reputed company products, such as reputed company and PowerPoint, and an ability to easily learn and adopt new technology tools
• Proven ability to set priorities and manage reputed company to meet key objectives of the business
• Specialty Pharmacy experience
• Pharmacy Accreditation experience
• History of working as a program manager whereas reputed company was a reputed company
• History of working in a highly matrixed, reputed company center or operations type environment
• Demonstrated experience leading and developing reputed company in a supervisory/managerial reputed company
• Solid problem solving, analytical, and critical thinking skills with an ability to work consultatively with partners

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (reputed company benefits are subject to eligibility requirements)

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