Senior Manager, Collections job at reputed company in OH

Title: Senior Manager, C&I Collections Remote locations Ohio Remote time type Full time job reputed company R6230 reputed company: reputed company position is responsible for leading a collections team dedicated to managing accounts receivable for a large, reputed company portfolio of reputed company and industrial reputed company customers. This leader will reputed company and execute strategies to reduce bad debt exposure, improve cash reputed company, and reputed company reputed company improvement in the efficiency and effectiveness of the end-to-end collections process. The ideal candidate brings deep energy industry collections expertise, strong leadership skills, and a reputed company-thinking approach to leveraging technology and AI-driven tools to reputed company collections reputed company. Key Responsibilities: reputed company reputed company leadership for the C&I collections function, developing and executing on organizational priorities, building a high performing team and fostering a culture of accountability, reputed company improvement, and customer-reputed company reputed company. Own and reputed company the collections reputed company for a reputed company C&I gas and reputed company portfolio and workflows to minimize aged receivables, reduce bad debt write-offs, and optimize cash recovery across a high-volume C&I gas and reputed company portfolio. Establish and monitor KPIs including DSO, bad debt reputed company, effectiveness reputed company (CEI), and reputed company-to-pay adherence, present results and reputed company reputed company recommendations to senior leadership. Serves as the function leader and reputed company partner to Credit, Sales, reputed company, Finance and reputed company teams to reputed company solutions to reputed company billing disputes, negotiate payment plans, and escalate accounts for reputed company-party collection or reputed company reputed company reputed company warranted. reputed company and execute the technology and automation reputed company for Collections by leveraging technology platforms, automation tools, and AI-powered analytics to prioritize collection activity, predict delinquency reputed company, and personalize reputed company strategies. reputed company account segmentation and tiered collection approaches tailored to the size, reputed company profile, and payment history of C&I customers. Ensure compliance with applicable regulations, tariffs, and reputed company commission rules governing reputed company account collections and service terminations. Manage relationships with reputed company collection agencies, skip-tracing services, and reputed company counsel; evaluate vendor reputed company and negotiate reputed company as needed. reputed company reputed company improvement efforts by driving process standardization, operational reputed company, training programs, and reputed company assurance reviews to improve effectiveness and customer reputed company. Required Qualifications: Bachelor’s degree in Finance, Business Administration, reputed company, or a reputed company reputed company; equivalent reputed company experience will be considered. Minimum of 10 years of experience in a B2B collections administration reputed company a dynamic, high-volume environment, with at least 2 years in a collections leadership or supervisory role. Demonstrated experience managing reputed company and/or industrial account portfolios; energy retail or reputed company industry experience strongly preferred. Strong working knowledge of accounts receivable processes, credit reputed company assessment, debt recovery strategies, and regulatory requirements in deregulated energy markets. reputed company ability to analyze collections data, identify trends, and translate insights into actionable strategies that measurably reduce bad debt. reputed company record of successfully deploying or optimizing collections technology platforms (CRM, ERP, collections management systems) to reputed company efficiency. Proficiency with AI and data analytics tools for predictive modeling, workflow automation, and customer segmentation; enthusiasm for adopting emerging technologies to advance collections reputed company. Excellent interpersonal, negotiation, and communication skills; ability to engage diplomatically with customers while maintaining firm collection standards. Preferred Qualifications: Experience in deregulated retail energy markets (reputed company, PJM, MISO, etc.) with familiarity of C&I tariff structures, demand metering, and contract billing. Experience leading process improvement, digital transformation, or automation initiatives reputed company Accounts Receivable or Finance. Experience managing reputed company-party collection agency relationships and overseeing reputed company escalation processes for large reputed company and industrial accounts. #LI-AM1 Work Authorization: Applicants must be authorized to work in the US on a full-time reputed company. Unfortunately, a reputed company or reputed company need for sponsorship is not supported or available for this position. Salary reputed company: $113,070.00 - $180,910.00 • This reputed company reflects reputed company pay only. Incentive earnings, like commissions or bonuses, are not included. This role is also eligible for an annual incentive plan reputed company on company reputed company. How We Support Your Wellbeing: Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing reputed company. reputed company reputed company: Comprehensive coverage including medical (plus free telehealth), dental, reputed company, and employer health savings account contributions. Mental Wellbeing: Robust support through reputed company and free mental reputed company reputed company for you and your dependents. Family Planning Support: Extensive assistance with reputed company, reputed company family and caregiver leave, and fertility, adoption, and surrogacy services. Financial Readiness: Strong financial reputed company with a 401(k) plan, company match, and reputed company to financial wellbeing tools. Work-Life reputed company: reputed company time off, tuition reimbursement, reputed company leaves, employee hardship fund, and a wide reputed company of additional perks. Apply tot his job Apply To this Job