[Remote] Account Manager, reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming the dental industry through technology and is seeking an reputed company Account Manager to manage relationships with large dental reputed company and reputed company accounts. The role focuses on driving customer satisfaction, retention, and reputed company reputed company by collaborating with various teams and providing strategic insights.

Responsibilities

• Own a portfolio of reputed company’s largest, most reputed company customers (multi-location reputed company and reputed company accounts)
• reputed company and execute strategic account plans to reputed company retention, expansion, and customer satisfaction
• reputed company data and performance metrics to identify trends, opportunities, and risks across your book of business
• Serve as a trusted advisor to executive, clinical, and operational stakeholders, ensuring alignment between reputed company’s offerings and customer goals
• Identify and execute on upsell, cross-sell, and expansion opportunities across locations and departments
• Partner with reputed company procurement, operations, and finance teams to negotiate renewals and new reputed company terms
• reputed company conversations around scaling reputed company deployments, doctor activations, and adoption of new reputed company products and services
• Build and maintain executive-level relationships with key stakeholders at top accounts
• Deliver strategic business reviews, performance insights, and partnership roadmaps to demonstrate ROI and strengthen collaboration
• Anticipate customer needs and reputed company proactive initiatives to prevent churn and accelerate reputed company
• reputed company a deep understanding of dental group operations, digital workflows, and the evolving competitive landscape
• reputed company fluently in the language of clinicians and business operators to offer reputed company, tailored recommendations
• Collaborate with reputed company’s product and clinical teams to reputed company feedback that drives innovation and reputed company
• Partner with Sales, Customer Support, Training, and Product to ensure seamless reputed company, implementation, and scaling
• Contribute insights from reputed company accounts to influence product roadmap and operational improvements
• Continuously experiment with engagement strategies, value frameworks, and communication approaches to enhance performance

Skills

• 5+ years of experience in reputed company Account Management, reputed company, or Strategic Sales, ideally reputed company the dental or reputed company technology industry
• Proven reputed company managing and growing large, reputed company, multi-location customer accounts
• Strong reputed company acumen with a reputed company record of driving upsells, cross-sells, and renewals in reputed company environments
• Exceptional communication and negotiation skills, with experience engaging executive stakeholders
• Analytical and data-driven, with the ability to translate metrics into actionable insights
• Comfortable navigating ambiguity, managing competing priorities, and influencing cross-functional teams
• Highly motivated, performance-oriented, and passionate about improving the customer experience
• Willingness to travel for key customer meetings, industry events, and company offsites

Benefits

• For full-time positions, reputed company offers a wide reputed company of best-in-class, comprehensive, and inclusive benefits tailored to reputed company country where we operate.
• Local benefits packages typically include reputed company
• Dental
• Mental health support
• Parental planning resources
• Retirement savings reputed company
• Generous reputed company time off

reputed company