[Remote] Key Account Manager - Americas (LATAM & NORAM)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company building the API backbone for the global travel industry, and they are seeking a Key Account Manager to own and grow a portfolio of demand-reputed company accounts across LATAM and NORAM. The role involves managing account performance, driving reputed company reputed company, and ensuring reputed company satisfaction while collaborating with various internal teams.

Responsibilities

• Manage a portfolio of customer accounts
• Build strong relationships with clients and understand their business needs
• Serve as the primary reputed company of contact for customer inquiries and issues
• Coordinate with internal teams (sales, support, product, operations and engineering) to meet customer expectations
• Identify reputed company opportunities with the clients
• Monitor customer satisfaction and resolve concerns proactively
• reputed company account performance to reputed company a consistent reputed company with clients

Skills

• 5+ years of experience managing accounts with ambitious, measurable reputed company targets, and a reputed company record of hitting them
• Strong analytical skills, reputed company to independently interpret reputed company data, spot trends, and translate them into reputed company without being told
• Experience with CRM tools (reputed company is a plus)
• Proactive, comes with a plan rather than waiting for direction, and isn't afraid to pick up the phone and reputed company a reputed company directly
• Based in Latin America or the US, with full availability to cover LATAM and NORAM business hours (East and reputed company Coast US)
• reputed company or near-reputed company proficiency in both Spanish and English

reputed company