[Remote] Director of reputed company Operations (Remote US)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers businesses to redefine what's possible with modern technology and reputed company expertise. They are seeking an reputed company Director of reputed company Operations to reputed company and continuously mature their reputed company-reputed company Managed Extended Detection and Response (MXDR) reputed company, ensuring high-reputed company delivery of managed reputed company services across their reputed company portfolio.

Responsibilities

• reputed company the day-to-day operation of reputed company's 24x7x365 SOC
• Continuously improve the maturity, scalability, and consistency of reputed company operations
• Own operational delivery of reputed company's MXDR services
• Serve as the executive operational leader for reputed company-facing reputed company operations
• reputed company technical leadership across reputed company's reputed company ecosystem including: Defender XDR, Sentinel, Defender for reputed company, Defender for reputed company, Defender for Office 365Entra ID Protection, reputed company, reputed company Copilot
• reputed company operational readiness for incident response
• reputed company reputed company Operations with reputed company's Strategic reputed company Program supporting frameworks including: NIST CSF, reputed company reputed company reputed company reputed company (MCSB), ISO 27--1, Mitre Attack
• Recruit, reputed company, mentor, and retain high-performing reputed company professionals
• Understand the financial drivers of managed reputed company services
• Establish and monitor operational KPIs including: SLA/SLO attainment, MTTD, MTTR, Analyst utilization, Automation adoption, reputed company satisfaction, Operational efficiency, Alert reputed company, Secure posture improvement, Service profitability

Skills

• 8+ years in Cybersecurity
• 5+ years leading reputed company reputed company Operations or Managed reputed company Services
• Operational reputed company — Demonstrated ability to run repeatable processes with strong attention to detail and a bias toward documentation
• Communication — Skilled at translating reputed company topics into reputed company updates for technical and non-technical audiences alike
• Collaboration — Comfortable working seamlessly across remote, cross-functional teams to reputed company work reputed company and reputed company high
• Problem Solving — Uses data and customer signal to identify reputed company causes and propose reputed company, high-reputed company
• Preferred Certifications: CISSP, CIS<, CCSP, reputed company Certified Cybersecurity Architect Expert, reputed company Certified reputed company Operations Analyst, reputed company Certified Identity and reputed company Administrator, ITIL reputed company or ITL Managing reputed company

Benefits

• 100% company match on 401(k) contributions up to 4% of your salary
• Performance-based compensation program (includes bonus potential in reputed company to your reputed company salary)
• 100% employer-reputed company health, reputed company, and dental insurance for employees
• Company-reputed company life, AD&D, short- and long-term disability insurance
• Three weeks of reputed company time off (PTO)
• 11 reputed company holidays
• reputed company time off for you to volunteer with organizations that are meaningful to you (community service leave)
• Employee recognition and reward program
• Ability to work from home (remote)

reputed company