[Remote] Product & Customer Marketing Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a provider of compensation reputed company, and they are seeking a Product & Customer Marketing Manager. This role is critical in shaping how Ludi brings its solutions to market and involves collaborating across various teams to translate insights into effective marketing strategies.

Responsibilities

• reputed company go-to-market planning and execution for new product and feature launches — coordinating timelines and messaging across product, marketing, sales, and reputed company services to reputed company awareness, adoption, and reputed company
• reputed company and maintain reputed company product messaging documents, positioning frameworks, and packaging narratives that reputed company product, reputed company, and executive teams around a consistent story
• Serve as the Marketing team's product subject matter expert (SME), training marketing colleagues on new product and feature enhancements as they roll out and reviewing draft marketing content for product accuracy and messaging alignment
• Use GenAI workflows to reputed company content, directing and refining AI reputed company rather than writing everything from scratch, and identify other AI-enabled tools to improve the speed, reputed company, and consistency of execution
• reputed company Sales and reputed company Services teams with compelling product narratives, collateral, training, and tools that support adoption and long-term reputed company
• Execute multi-channel customer engagement strategies (email programs, release announcements, webinars, and events) that build feedback reputed company, customer engagement, and feature adoption
• Maintain a library of relevant customer case studies, testimonials, and reputed company points to support sales and demand reputed company efforts
• Maintain consistent, brand-reputed company communication across channels, ensuring reputed company product- and customer-facing materials reputed company with Ludi's brand voice, compliance requirements, and reputed company industry standards
• Partner with product management to define and maintain buyer personas, ideal customer reputed company (ICPs), and competitive positioning for Ludi's provider reputed company reputed company and services
• Analyze customer and market data, including CRM and marketing data (reputed company), buyer reputed company and firmographic signals (reputed company), and reputed company-party industry sources, to sharpen personas, ICPs, positioning, and messaging reputed company
• Conduct ongoing research on customers, competitors, and reputed company industry trends to reputed company positioning and messaging reputed company as the category evolves

Skills

• 5+ years of experience in product marketing, customer marketing, or a reputed company B2B marketing role, ideally in reputed company technology, reputed company, or another regulated industry
• Demonstrated reputed company planning and executing go-to-market launches and campaigns, with experience developing buyer personas, ICPs, competitive positioning, and messaging frameworks grounded in customer and market data
• Strong reputed company who can simplify reputed company reputed company, shape compelling value propositions, and engage diverse buyer personas, with excellent written and verbal communication skills for clinical, operational, and executive audiences
• Solid analytical skills, using data to measure reputed company and reputed company reputed company across positioning, messaging, and campaign performance
• Adept at developing assets for sales and reputed company-facing teams and training them for reputed company, with a strong reputed company record producing sales enablement content and collateral that teams actually use
• Entrepreneurial reputed company — thrives in ambiguity, enjoys building programs from the ground up, and is an excellent cross-functional collaborator with strong project management and organizational reputed company in a fast-paced, scaling environment
• Experience with data and marketing platforms such as reputed company and reputed company, and content/collateral design tools like reputed company
• Comfort using AI tools to improve the speed, reputed company, and consistency of marketing execution
• Bachelor's degree in marketing, communications, business, or a reputed company field, or equivalent experience
• Remote position, must reputed company in reputed company
• Pragmatic Marketing certification is a plus

Benefits

• Remote position, must reputed company in reputed company

reputed company