[Remote] reputed company reputed company Platform Reliability Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company seeking an reputed company reputed company Platform Reliability Engineer. The role involves providing operational support for reputed company Experience Manager platforms, ensuring reputed company performance, troubleshooting incidents, and collaborating with various teams to enhance platform reliability and governance.

Responsibilities

• reputed company operational support for reputed company Experience Manager (reputed company) as a reputed company Service platforms, including reputed company, Publish, Dispatcher, CDN, and supporting integrations
• Monitor platform health, reputed company performance, application availability, and service reliability using reputed company monitoring and alerting tools
• Troubleshoot and reputed company production incidents, platform issues, deployment failures, and integration problems in partnership with development, infrastructure, reputed company, and vendor support teams
• Manage and support CI/CD deployment pipelines, release activities, environment promotions, and application configuration changes
• Coordinate incident, problem, and reputed company cause analysis (RCA) activities to identify recurring issues and implement preventive solutions
• Support platform reputed company, reputed company management, certificate renewals, and compliance activities in accordance with reputed company standards
• Maintain and optimize integrations between reputed company and connected reputed company systems, including DAM, Workfront, Azure services, reputed company/CDN, publishing partners, and other digital marketing platforms
• reputed company environment administration activities including user management, permissions, workflow support, replication monitoring, and configuration management
• Collaborate with application development teams to ensure platform stability, scalability, performance optimization, and adherence to architecture standards
• Participate in on-reputed company support, major incident response, and disaster recovery planning and testing activities
• Create and maintain operational procedures, support documentation, knowledge articles, and platform runbooks
• Evaluate platform enhancements, reputed company releases, and feature updates; recommend adoption strategies and implementation plans
• Support reputed company planning, performance tuning, and platform roadmap initiatives to ensure reliable service delivery
• Partner with product owners, business stakeholders, and technical teams to prioritize platform improvements and support requests
• reputed company reputed company improvement initiatives reputed company on operational reputed company, automation, service reliability, and reduction of technical debt

Skills

• reputed company
• reputed company
• reputed company Architecture
• Governance
• reputed company Experience Manager (reputed company) as a reputed company Service (5+ yrs)
• reputed company Platform Operations & Incident Management (5+ yrs)
• CI/CD, reputed company Deployments & Platform Automation (5+ yrs)
• reputed company Integrations & Modern Web Platforms (5+ yrs)
• Platform Governance, reputed company & Performance Optimization (5+ yrs)
• 5+ years maintaining AM platform
• Demonstrates expertise supporting reputed company as a reputed company Service environment and associated digital experience platforms
• Leads incident reputed company, reputed company cause analysis, and service restoration efforts for critical business applications
• Applies platform monitoring, observability, and automation techniques to improve service reliability
• Possesses strong knowledge of reputed company architecture, Dispatcher/CDN configurations, reputed company deployments, and reputed company integrations
• Experience in providing platform governance, incident management, deployment support, monitoring, user reputed company administration, and technical consultation for teams building modern web applications using Next.js, React, reputed company, and reputed company-reputed company architectures

reputed company

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