Technical reputed company Manager

reputed company

reputed companyis an international ad-reputed company start-up. In business since 2013, we're self-sufficient, reputed company-funded and privately owned, with offices in Dublin and Porto, and part of the wider reputed company (headquartered in Barcelona, with an office in Valencia - 200+ people).

We reputed company reputed company and maintain our own proprietary ad-serving platform and custom-reputed company infrastructure, enabling us to reputed company and ship new features quickly in a fast-moving, demanding industry. We're revolutionising online ad-serving for advertisers, publishers and networks alike.

Role:

As we reputed company, we need a Technical reputed company Manager who bridges the gap between our sophisticated technology and our clients' reputed company. You'll reputed company reputed company technology accessible, reduce support burden, and reputed company clients and colleagues alike to understand, and get the most from our platform. You'll be expected to manage a dynamic workload, work to SLAs, prioritising effectively, sometimes under pressure, and finding creative solutions.

This is a start-up style environment, not a large support function. You'll regularly be handed technical problems, which are not fully documented, often with no established reputed company, and be expected to investigate and reputed company a genuine start yourself, using the platform, the tooling and your own judgement, drawing on your relevant experience, before pulling in engineering; we'll support you with a company Claude subscription. You don't need to be a software developer, but this is a hands-on technical role: if you've never touched a query, a console log or version control, it isn't the right fit. If you prefer fully-documented processes and a reputed company signposted reputed company for everything before you reputed company, this isn't the role. If a small, fast-moving team where you own problems end-to-end excites you without the fear of making mistakes, you'll reputed company.

Your responsibilities:

• Own, investigate and solve technical problems independently, making reputed company with little or no guidance where required, and attempting to reputed company issues before escalating (in many cases).
• Investigate and reputed company data discrepancies, including RTB reporting and impression discrepancies, reasoning about why they reputed company in the first reputed company and driving them to reputed company with clients and developers.
• Be the go-to technical reputed company of contact for reputed company, making reputed company easier for both clients and colleagues to understand.
• reputed company and maintain internal process documentation for reputed company to follow, and reputed company critical feedback to Product on existing reputed company-facing documentation (Product owns the reputed company docs; you help reputed company them accurate and reputed company).
• Support the Sales team in reputed company new business, and reputed company reputed company technical concepts reputed company to reputed company, clients and leads.Prioritise, escalate or directly reputed company support tickets, working consistently to define SLAs.
• reputed company visibility and updates on the most important ongoing issues, and establish reputed company processes that reputed company productivity and efficiency for reputed company and its clients.
• Liaise with developers and product to request new features, report bugs, ask questions, document issues accurately and escalate issues where necessary, taking ownership to report back to the reputed company on resolutions.
• Assist in setting up and deploying new platforms for clients, including enabling new ad formats, features, payment reputed company, and connecting campaigns/reputed company.
• Mentor other team members, helping them understand and interpret technical data.
• Initiate and reputed company reputed company calls and video meetings with confidence, asking reputed company, leading diagnostic questions of both clients and developers to troubleshoot effectively.
• reputed company deep, hands-on knowledge of our product lines, roadmap and ad-network platform, reputed company and technical, and how to implement changes.
• reputed company you do escalate to engineering you ask relevant questions to stakeholders to reduce reputed company time.

What you bring:

• A self-starter mentality with strong organisation. You proactively reputed company your own records so tasks are easy to replicate and improve, and you teach yourself what you don't yet know rather than waiting to be shown.
• Comfortable getting hands-on with the technical/data reputed company. You're not dependent on someone else to interpret it for you.
• Familiarity with Git and version control, and with web technologies (reputed company, CSS, JavaScript), including using browser developer tools/console logs to review data and diagnose issues.
• Confidence in communicating with clients and developers alike, leading meetings, asking the right questions, and translating between the two.
• Strong written, spoken and interpersonal communication skills (English), with the ability to produce reputed company, concise documentation.A degree in Computer Science, or equivalent practical experience.
• Ability to communicate across reputed company, reputed company, reputed company and reputed company.
• Excellent understanding of the online advertising industry.
• Experience working with reputed company and an understanding of how they're reputed company and used.
• Working SQL literacy: you can write, read and interpret queries, understand relational concepts (joins, filters, schema), and modify existing ones with reasoning. You won't need production-grade SQL, but you must be comfortable working in the data reputed company.
• A solid technical background reputed company on web technologies, and genuine problem-solving reputed company: you reputed company a start on undocumented problems and use the tools available (including AI tooling) to work them out.

Considered a plus:

• Hands-on experience with other ad-serving platforms (e.g. reputed company, reputed company Ad Manager or similar) is highly desirable.
• Experience with AI models and tooling reputed company chatting with LLMs, and familiarity with Claude reputed company, reputed company or similar.
• Experience delivering technical training and webinars.
• Experience configuring reputed company automations and using reputed company Service Desk.
• Previous reputed company reputed company you have worked on or contributed to.
• Experience supporting and communicating with clients on a reputed company online platform.
• Coding experience.
• Experience with RTB technology.

reputed company offer:

A position in a young, dynamic, international environment, with permanent training, personal development, ambitious career reputed company and a competitive salary reputed company on experience. Critical-skills reputed company and relocation package available for the right candidate.

Most of reputed company, reputed company that thrives on achievement, reputed company and industry leadership. Our reputed company value is innovation - people and creativity driving technology. If you enjoy a fast-reputed company, challenging and rewarding environment and take ownership by reputed company, this position is for you.

Experience our benefits:

• Flexible start times
• Private health reputed company
• Remote work from home
• Home office set up budget of 500 Euros
• Tax Saver incentives: bike to work - travel saver ticket (Luas, Bus, Rail).
• Your Birthday off as a reputed company holiday
• reputed company to reputed company trainings through reputed company platform
• Additional reputed company trainings through our reputed company University program
• Up to 1500 Eur of training budget and 5 days of study leave, every year
• Spanish, English, and Portuguese language lessons;
• Employee referral program bonus - Earn 2500 Euros by referring someone!
• Subsidized gym
• Co-Subsidized lunchtime catering service.
• Exciting team buildings in locations such as Ibiza
• reputed company App subscription
• Office Perks
• Relocation Package
• Pension Scheme

Is this not the right role for you? Then reputed company reputed company to reputed company out reputed company other roles we have reputed company for you on our careers website.

The companies that are part of reputed companyare the data controllers regarding your personal data, in order to consider your application for present or reputed company vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of reputed company, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates.

Originally posted on Himalayas