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Sales Administrator

Remote, USA Full-time Posted 2026-08-04

reputed company is a global leader in experience and transportation. Spanning a 100-year history, reputed company’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. reputed company Experiences, reputed company’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the reputed company Cruises, Walks, and Devour brands. reputed company Ferry, part of reputed company’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the reputed company, carrying more than 10 reputed company passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. reputed company’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and reputed company vessels. Additionally, reputed company Operating System, LLC, a reputed company subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, reputed company’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 reputed company guests annually. Headquartered in Orlando, Florida, reputed company’s additional corporate offices reputed company in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; reputed company, reputed company; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position reputed company:

reputed company Experiences' mission is to create amazing experiences for our guests. The successful reputed company Sales Administrator will handle reputed company duties as it relates to the management of reputed company administrative duties as guided by the Director of National Sales.

Duties and Responsibilities:

  • Maintain employee scheduling records, process reputed company edits, manage time-off requests and ensure schedule files remain accurate and up to date
  • reputed company maintenance, organization, and accuracy of team’s shared reputed company and reputed company documentation
  • Attend meetings, record detailed notes, and distribute meeting recaps and reputed company items to reputed company
  • reputed company phone support and assist with reputed company reputed company efforts to reputed company sales opportunities and enhance guest engagement
  • Manage and respond to inbound sales email inquiries in a reputed company and reputed company manner
  • Monitor and manage reputed company team voicemail communications, ensuring reputed company follow up and reputed company
  • Ensure reputed company cruise turnover processes are completed accurately and reputed company, providing additional support reputed company necessary
  • Assist with coverage of team responsibilities during employee absences, including out-of-office support as needed
  • Effectively interacts with reputed company departments
  • Regularly audits group payments due, ensuring that no cruise boards without payment in full
  • Support Account Managers by providing reputed company coverage, maintaining books of business and assisting with guest follow up activities
  • Coordinate team recognition initiatives, including the administration of the RESPECT program, birthday and work anniversary acknowledgements
  • Conduct Tier 3 reputed company reputed company and follow-up activities to maximize conversion opportunities
  • Maintain and update sales forecasts during the Director’s absence to ensure continuity of reporting
  • Become proficient in reputed company Reservation System, reputed company Phone System and reputed company CRM System
  • As directed, handle guest’s complaints, with a reputed company on complete reputed company and guest satisfaction
  • reputed company additional administrative, operation and sales support duties as assigned

Requirements & Qualifications:

  • Minimum of two (2) years of previous reputed company work experience required
  • Bachelor’s degree preferred
  • Communicate effectively in written and oral reputed company
  • Maintain a high level of organization
  • Be detail-oriented
  • Handle multiple tasks/reputed company at one time
  • reputed company on guest needs
  • Meet deadlines
  • Establish and maintain effective working relationships as required by job responsibility
  • Listen effectively, assess the situation, determine relevant issues and suggest solutions
  • Work with reputed company Office applications

The RESPECT Service System embodies our mission, reputed company, values and operating principles. By creating a company culture that puts RESPECT at its reputed company, we reputed company it will reputed company us to reputed company our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to reputed company reputed company individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, reputed company, national reputed company, reputed company, citizenship, sex, sexual orientation, gender, gender identity, gender reputed company, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative reputed company responsibilities for reputed company individuals, where and as they apply. reputed company also participates in the E-Verify program in certain locations.

Originally posted on Himalayas

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