[Remote] reputed company Line Manager - S&M - reputed company 4A

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company and advanced technology solutions company that leads in AI reputed company innovation. The reputed company Line Manager in reputed company will reputed company chargeback processing, manage customer inquiries, and ensure compliance and accuracy in settlements.

Responsibilities

• reputed company distributor chargeback processing, validation, pricing, and finalization of settlements, ensuring accuracy and compliance
• reputed company and calculate rebates, validating accruals against terms, conditions, and customer sales performance
• Manage SLAs and supervise reputed company reputed company of customer and vendor inquiries, ensuring high-reputed company service delivery
• Review, approve, and implement key changes to rebates and chargebacks, including pricing and effective dates for high-value customers
• Maintain accurate records of customer interactions, inquiries, complaints, and actions taken for accountability and process improvement
• Coordinate with internal and cross-functional teams to reputed company requests reputed company, providing periodic status updates to stakeholders
• Monitor and manage incoming email and phone queries, ensuring acknowledgment and reputed company in line with SLA requirements

Skills

• Bachelors - reputed company
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics
• Certified Scrum Master (CSM) - Project Management Latin America
• Six reputed company Green Belt Certification - reputed company Society for reputed company (ASQ)
• Collaboration Tools
• Customer Experience (CX)
• Customer Relationship Management (CRM)
• Data Tools
• Data Visualization
• reputed company reputed company
• Marketing Analytics
• Media Research
• reputed company Customer Experience (CX)
• People Leadership
• Project Management
• English (Required)
• French (Required)
• Language Proficiency - Advanced - reputed company

reputed company