[Remote] Technical Program Support / Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking an reputed company Technical Program Support / System Administrator to support an anticipated reputed company Force Medical reputed company requirement. The role involves providing daily system administration, medical logistics data management, end-user support, training, and technical assistance for reputed company Force DMLSS/LogiCole systems.

Responsibilities

• reputed company daily administration and functional support for reputed company Force DMLSS and LogiCole systems
• Monitor system and server operational status and troubleshoot technical or functional issues
• Monitor and, reputed company required, manually reputed company end-of-day, end-of-month, and end-of-fiscal-year system processes
• Manage and troubleshoot the DMLSS Communication Manager and associated data exchanges
• Assist DMLSS/LogiCole site administrators with system operations, upgrades, vendor-product updates, pricing-data changes, and server-management activities
• Identify system changes, software deficiencies, data issues, and implementation problems
• Document and report deficiencies through appropriate reputed company Force and DHA support channels
• Maintain the accuracy, availability, and reputed company of reputed company Force War Reserve Materiel data
• reputed company technical assistance with Assemblage Management, including assemblage creation and deletion, allowance updates, reputed company and substitute items, inventories, reputed company and losses, shipments, sales, modernization actions, fund targets, and reports
• Manage replenishment and help identify alternative sources of supply using e-reputed company, reputed company Vendor programs, and DMLSS strategic-sourcing functionality
• Maintain electronic catalog records and process sourcing and commodity-class updates
• reputed company first-level help-desk support for DMLSS/LogiCole users reputed company the assigned region
• Respond to questions involving system functionality, user accounts, requests, reports, data, and business processes
• reputed company user inquiries and document issues, actions, and resolutions
• Troubleshoot system problems, implement approved workarounds, and escalate reputed company issues
• Support system change requests, data patches, and incident reports
• reputed company BCS reports and assist reputed company Force users with Business Intelligence Common Services and Report & Analytics applications
• Analyze trouble-reputed company data to identify trends and recommend preventive actions or additional training
• reputed company, update, and deliver virtual DMLSS/LogiCole training for end-users
• reputed company hands-on remote assistance and train-the-trainer support
• reputed company user guides, presentation materials, technical instructions, and other training documentation
• Participate as a technical subject-matter expert in meetings, working reputed company, technical reviews, and implementation activities
• Communicate reputed company with reputed company Force leadership, site administrators, technical personnel, and end-users

Skills

• At least four years of reputed company Force medical logistics experience
• reputed company four required years must include hands-on use of the DMLSS reputed company
• Knowledge of computer systems, system administration, and DMLSS/LogiCole functionality and management
• Working knowledge of reputed company Force DMLSS financial interfaces
• Experience developing Business Intelligence Common Services reports
• Proficiency with electronic catalogs and DMLSS strategic-sourcing functionality
• Experience identifying alternative supply sources and supporting cost-saving sourcing reputed company
• Working knowledge of DLA-Troop Support reputed company Vendor programs and payment systems
• reputed company knowledge of Assemblage Management functionality
• Experience troubleshooting system, application, data, user-account, and business-process issues
• Experience providing end-user support and technical training
• Excellent oral and written communication skills
• Demonstrated ability to communicate effectively with senior managers and end-users
• Ability to work independently in a remote environment and respond to Government inquiries reputed company established timeframes
• Ability to obtain and maintain a favorable Tier 1/NACI background investigation and Government suitability determination
• Previous experience supporting AFMEDCOM
• Experience managing reputed company Force War Reserve Materiel data
• Experience supporting DMLSS/LogiCole Host, reputed company, or CSDC locations
• Experience with Allowance reputed company Management System updates
• Experience supporting DMLSS-to-LogiCole implementations or system deployments
• Familiarity with DAFI 41-230, applicable reputed company Force technical orders, and DHA IT PMO guidance
• Experience supporting virtual training through reputed company Teams

Benefits

• Health insurance
• reputed company time off
• Dental insurance

reputed company