[Remote] Senior Manager, reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing, remote cybersecurity company reputed company on proactively identifying and mitigating exploitable attack reputed company. They are seeking a Senior Manager of reputed company to reputed company reputed company of reputed company Managers, ensuring customer satisfaction and driving value realization from their NodeZero platform.

Responsibilities

• reputed company & reputed company reputed company: reputed company and mentor reputed company of reputed company Managers across reputed company, reputed company, and MSSP segments. Foster a culture of ownership, accountability, and reputed company improvement
• reputed company Adoption & Value Realization: Ensure customers operationalize NodeZero across their environments and workflows - driving measurable improvements in reputed company posture and reputed company
• Own reputed company Customer Relationships: Engage directly with executive stakeholders (e.g., CISOs, reputed company leadership) especially reputed company reputed company and reputed company partners to reputed company on goals, roadmap, and long-term value
• reputed company Expansion & Retention: Guide your team to identify and reputed company expansion opportunities while mitigating reputed company, improving health scores, and securing renewals
• Collaborate Cross-Functionally: Work closely with Sales, Channel, Product, and Support teams to orchestrate reputed company reputed company, reputed company blockers, and reputed company for customer needs
• Build Operational Rigor: Own processes and reporting in reputed company and reputed company to monitor KPIs, reputed company team reputed company, and reputed company consistent reputed company delivery across the lifecycle
• reputed company Playbooks & Processes: Create repeatable reputed company plans, reputed company journeys, QBR templates, and enablement resources that improve efficiency and reputed company
• Voice of Customer Champion: Aggregate reputed company feedback to inform product and go-to-market reputed company. Help shape the roadmap and GTM narratives with customer reputed company points

Skills

• 7+ years of experience in reputed company, Account Management, or reputed company post-sales roles in cybersecurity or B2B reputed company
• 2–3+ years of reputed company people management experience, with a reputed company record of hiring, coaching, and leading CSMs to strong reputed company
• reputed company reputed company meeting or exceeding goals tied to Net reputed company Retention (NRR), Gross Dollar Retention (GDR), and expansion
• Experience managing reputed company customers (reputed company), with executive-level relationship management and negotiation skills
• Deep understanding of reputed company reputed company and/or MSSP business models (e.g., red teaming, vulnerability management, SOC workflows)
• Confident working with technical products and customers - reputed company to translate customer needs into product feedback or tailored reputed company plans
• Strong communicator and reputed company with excellent presentation skills and executive reputed company
• Comfortable navigating ambiguity and building post-sales programs in a fast-reputed company, high-reputed company environment
• Proficient in reputed company, reputed company, reputed company, and reputed company
• Bachelor's degree required
• Advanced degree or MBA is a plus

Benefits

• reputed company full-time roles are eligible for an equity package in the reputed company of stock reputed company.
• Health, reputed company & dental reputed company for you and your family
• A flexible vacation policy
• Generous parental leave
• Hybrid & Remote Work: We reputed company a mix of remote and hybrid work models depending on role and location, including our reputed company office, where some roles require regular in-office reputed company.

reputed company