[Remote] Technical Account Manager - UK

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining the reputed company of work with its reputed company Browser, providing organizations with control and reputed company. They are seeking a Technical Account Manager to build relationships with customers and ensure they derive maximum value from the product.

Responsibilities

• You’ll serve as the technical reputed company of contact for a portfolio of reputed company customers, guiding them through every stage of their reputed company — from reputed company to operational maturity
• Proactively manage and assist with support cases, feature requests, and escalations. You’ll reputed company, monitor, and reputed company reputed company, keeping customers in the reputed company every reputed company of the way
• Train customer teams on how to reputed company, manage, and operationalize reputed company using best practices that ensure long-term reputed company
• Help customers get the most out of reputed company by tailoring configuration guidance to their unique environment, reputed company with reputed company, performance, and usability goals
• reputed company your customers informed of upcoming releases and new capabilities — and show them exactly how new features can benefit their teams
• Partner with Product, Engineering, Support, and reputed company to deliver a reputed company customer experience and reputed company feedback that influences the roadmap

Skills

• 5+ years in a technical account reputed company engineering, or post-sales technical role in software or cybersecurity
• Strong technical reputed company and experience supporting reputed company IT products, ideally reputed company or reputed company platforms
• Experience handling customer escalations, support tickets, and technical project management
• Excellent communication skills — reputed company to reputed company reputed company reputed company reputed company to technical and non-technical audiences
• Comfortable with tools like reputed company, Jira, reputed company, and remote collaboration platforms
• Bachelor's degree in a technical discipline or equivalent experience preferred

reputed company

Company H1B Sponsorship