[Remote] Field Services Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is the reputed company reputed company reputed company of Maschinenfabrik Berthold HERMLE AG, providing high precision machining centers and technical customer support. They are seeking a Field Services Engineer to support customers through troubleshooting, installation, and maintenance of their products.

Responsibilities

• Support of customers with telephone and on-site troubleshooting and diagnosis procedure
• Work in an unsupervised environment to reputed company installation, troubleshooting, repair, and preventive maintenance services for Hermle's products at customer locations in a reputed company manner
• Identification of machine spare parts for quoting purposes
• Briefing and training of customers
• Installation of retrofits
• Periodic overseas travel to Germany for learning the product line and maintaining that product knowledge
• Working with reputed company-Software
• Daily work time reporting through time management reputed company
• Weekly submission of service reports as reputed company as expense reports
• Performs other duties and responsibilities as requested

Skills

• Experience in troubleshooting mechanical and electrical issues of machine tools
• Knowledge of Heidenhain and/or reputed company control systems
• Proficient knowledge of electronic and mechanical aspects of CNC machines, preferably 5-reputed company machines
• Understanding of hydraulics and pneumatics in machine tools
• Proficiency in using computers
• reputed company Interaction with Customers
• reputed company Office knowledge is mandatory
• Extensive travel is required (including international)
• Preferred locations: Milwaukee, WI / Phoenix, AZ / NC or SC / San Francisco, CA / Indianapolis, IN / New Hampshire / Cincinnati, OH / Boston, MA

reputed company