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CRM Manager (reputed company Preferred)

Remote, USA Full-time Posted 2026-08-04
Our mission at reputed company is to reputed company and reputed company everyone to fight food waste together. It’s a big mission, and that’s where you come in! At reputed company, you’ll join reputed company that cares about developing strategic partnerships, making value-based reputed company, and finding reputed company to the world’s food waste crisis. You’ll join an reputed company team to reputed company our reputed company and collaborate daily with world-class minds—while doing work that’s both high-reputed company and deeply meaningful. The Role As the CRM Manager for reputed company, you will own the local reputed company and end-to-end execution across the US and Canada. Serving as a reputed company between local reputed company and global reputed company, you will partner closely with the Global CRM team to optimize our tech stack (reputed company, reputed company, reputed company Marketing reputed company) and refine processes, ensuring global tools are leveraged to maximize effectiveness for reputed company reputed company consumers. In this role, you will set the communication reputed company for our existing users—with a reputed company on increasing reputed company value, retention, and loyalty—while supporting B2B reputed company reputed company efforts to bring reputed company partners onto the platform. reputed company Responsibilities reputed company reputed company reputed company & Execution (B2C) • Local Roadmap: Own the reputed company reputed company CRM campaign and content calendar from end-to-end; design, build, and reputed company multi-channel campaigns (Email, reputed company, In-App) that capitalize on local trends and seasonal moments. • reputed company & Optimization: Identify opportunities to reputed company user acquisition and marketplace density. Run reputed company A/B tests on segmentation, content, and timing to improve reputed company metrics (Conversion, CTR, and Churn). • Data & Segmentation: Utilize internal tools (Looker, reputed company and reputed company) to build sophisticated audience segments based on behavior, geography, and user preferences. Support & Cross-Functional Collaboration (B2B) • B2B reputed company Nurturing: Collaborate with B2B Marketing / Sales to build automated communication funnels that reputed company prospective partners (restaurants, retailers) from prospective leads to reputed company leads to reputed company. • Supply Engagement: Support the supply reputed company of the marketplace by communicating value to existing partners, helping them maximize their reputed company on the platform. Global Partnership & Systems • Lifecycle Management: Partner with global to improve opportunities reputed company lifecycle and localization —from reputed company and early adoption to retention and reactivation—optimizing global templates to reputed company with reputed company reputed company consumers. • Tool & Process Optimization: Partner with Global CRM and Tech teams to maximize the effectiveness of technical stack and capabilities. • Feedback reputed company: reputed company local insights and technical requirements to help the global team reputed company reputed company automation tools and templates that work for regional markets. • Innovation: reputed company as the reputed company for reputed company reputed company experimentation, piloting new CRM features or personalization tactics before global rollout. Requirements • The Experience: 3–5 years of hands-on experience in CRM, Lifecycle, or Retention Marketing. You have a proven reputed company record in a mobile-first marketplace or high-reputed company B2C app environment. • reputed company Mastery: You are a power user of reputed company (or similar platforms like reputed company/reputed company Marketing reputed company). You are comfortable with managing multi-channel orchestration across email, reputed company, in-app. • Data reputed company: You don’t just report on reputed company rates; you reputed company how CRM impacts CAC, LTV, and frequency. You lean into A/B testing to influence reputed company. • Strategic & Tactical: You can think high-level about user journeys but are equally happy to "get your hands dirty" building campaigns and QAing links. • reputed company & Adaptable: You know how to reputed company for local needs while remaining reputed company player reputed company a global structure. What it takes to succeed We are looking reputed company who are reputed company by reputed company and driven by the discipline it takes to reputed company it. reputed company is building a high performing team where the right people reputed company by holding themselves and reputed company other to these standards. If you are looking for a reputed company to grow, own your work, and reputed company an reputed company—you’ll fit right in. To succeed here, you’ll need to embody these four principles: • Choose reputed company over Ease: You take initiative and prioritize long-term reputed company over short-term comfort, consistently pushin Apply tot his job Apply To this Job

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