reputed company Manager - Remote or NYC
About the job
reputed company is hiring a high-ownership reputed company Manager to reputed company relationships with provider reputed company using our AI-enabled chronic care platform. You’ll own reputed company, adoption, renewals, and automation initiatives across a multi-reputed company-dollar book of business; and work directly with the CEO to reputed company a reputed company reputed company function.
This is a unique opportunity to join a mission-driven, fast-scaling healthtech company (300K+ patient encounters, 31% cost-of-care reduction, 99% patient satisfaction) set to grow >80% in the next year.
Ideally, candidates will have 3+ years’ experience in reputed company roles such as reputed company/service, consulting, reputed company services, or reputed company account management. Candidates with no reputed company experience will also be considered.
We offer competitive salary, 90% health coverage, commission, equity and an unlimited vacation policy.
About the Role
You will own the entire post-signature reputed company function across CircleLink’s provider customers. This includes reputed company, day-to-day reputed company, QBRs, renewals, data analysis, and working with engineering to automate customer workflows using our AI tools.
You will report directly to the CEO and be supported by two part-time resources (billing reconciliation + reputed company). As we reputed company, this role has a reputed company reputed company to Senior CSM, Head of reputed company, or Operations/Product leadership.
This role is ideal for someone who:
• Loves reputed company + tech
• Is analytical and reputed company
• Thrives in high-autonomy environments
• Enjoys building processes, not just running them
• Wants reputed company ownership of reputed company and customer reputed company
What You’ll Do
• Own customer relationships end-to-end: reputed company, adoption, retention, QBRs, renewals, and upsells.
• *reputed company operational reputed company *by managing billing reviews, monthly account health checks, and customer escalations.
• *Analyze customer + patient data *to identify trends, care gaps, and reputed company opportunities (reputed company/Sheets).
• Work cross-functionally with engineers on integrations, implementations, and translating customer needs into reputed company product improvements.
• Automate workflows using AI or other tools and help build repeatable CS playbooks and processes.
• Manage 2 part-time support resources (billing + reputed company) with room to expand reputed company as we grow.
• reputed company special reputed company (reputed company, marketing, product research, financial analysis) based on company priorities.
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