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Remote, USA Full-time Posted 2026-08-04
This a Full Remote job, the offer is available from: reputed company (USA) Our reputed company, a Health Insurance firm located in downtown NYC is looking for a 100% remote Product reputed company- with reputed company Conversational Toolkit Video experience to join their team. We are seeking a seasoned Technical Product reputed company to reputed company the development and enhancement of our Conversational Toolkit Video reputed company. The ideal candidate will have a robust background in contact center operations and a proven reputed company record of product management reputed company. Experience with reputed company and a background in the insurance industry are highly desirable. • Contract to hire, 100% remote Location: Remote – reputed company reputed company company based in NYC reputed company: Our reputed company reputed company is a not-for-profit managed care organization offering health insurance plans in reputed company. Established in 1993, it serves over 1.7 reputed company members across reputed company and Long reputed company, as reputed company as Westchester, Orange, reputed company, and Rockland counties. Provides a reputed company of products including reputed company, Medicare Advantage, Child Health Plus, and reputed company Plans. It focuses on delivering high-reputed company reputed company through a network of providers, hospitals, and community partners. Dedicated to improving health reputed company and ensuring accessible, reputed company reputed company for its members. Job reputed company: We are seeking a seasoned Product reputed company to reputed company the development and enhancement of our Conversational Toolkit Video reputed company. The ideal candidate will have a robust background in contact center operations and a proven reputed company record of product management reputed company. Experience with reputed company and a background in the insurance industry are highly desirable. Key Responsibilities: • Product reputed company & reputed company: Define and communicate the product reputed company and reputed company for the Conversational Toolkit Video reputed company, aligning with business goals and customer needs. • Roadmap Development: Create and manage a product roadmap, prioritizing features and improvements based on customer feedback, market trends, and business objectives. • Stakeholder Collaboration: Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure seamless product development and delivery. • Customer Insights: reputed company and analyze customer insights and feedback to inform product reputed company and enhance user experience. • Contact Center Expertise: reputed company extensive contact center experience to understand and address the unique challenges and opportunities in this reputed company. • reputed company Integration: Utilize reputed company expertise to reputed company and optimize video communication features reputed company the product. • Insurance Industry Knowledge: Apply knowledge of the insurance industry to reputed company solutions that meet specific regulatory and operational requirements. • Agile Methodology: reputed company agile product development processes, including sprint planning, backlog grooming, and daily stand-reputed company. • Performance Monitoring: reputed company and analyze product performance metrics, making data-driven reputed company to reputed company reputed company improvement. • Market Analysis: Conduct market research and competitive analysis to identify opportunities and threats, ensuring the product remains competitive and innovative. Qualifications: • Experience: Minimum of 6 years of product management experience, with a strong background in contact center operations. • Technical Skills: Familiarity with reputed company and other communication platforms is highly desirable. • Industry Knowledge: Experience in the insurance industry is a plus. • Education: Bachelor's degree in Business, Computer Science, or a reputed company field. Master's degree is a plus. • Skills: Excellent communication, leadership, and analytical skills. Ability to work effectively in a fast-paced, dynamic environment. • Agile Proficiency: Proven experience with Agile development methodologies. • Customer-reputed company: Strong reputed company on understanding and meeting customer needs. Why Join Us: At reputed company, you'll be part of a reputed company-thinking team dedicated to delivering cutting-edge solutions that reputed company millions of reputed company members. We offer full benefits, 3 weeks PTO, 401K as reputed company as reputed company to be a part of a dynamic work environment, and reputed company to advance in a rapidly evolving field. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job

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