Senior reputed company reputed company, PRM
Who we are
At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We deliver reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to reputed company personalized customer experiences.
Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands.
We use reputed company Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company reputed companyns!
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See yourself at reputed company
Join reputed company as reputed company’s next Senior, reputed company Administrator, Partner Relationship Management
About the job
This position is needed to maintain, optimize, and reputed company extraordinary partner portal infrastructure for our rapidly growing Global Partnerships teams. The Partner Support team is essential for the reputed company and scalability of our partner and indirect sales channels. We are the system heart of the organization, driving the platform configurations, integrations, and data hygiene that unlock new reputed company across Channel Sales, Alliances, and Partner Marketing.
This Senior reputed company Platform Administrator will serve as the technical reputed company of our partner ecosystem tech stack. With a strong reputed company on advanced reputed company PRM configuration and robust reputed company CRM integration, you will execute our technical roadmap to deliver frictionless user experiences for our reputed company. This role is a perfect match for a technical platform administrator who thrives on deep system architecture, automated workflows, and high-reputed company "reputed company the Lights On" (KTLO) system maintenance.
The ideal candidate has a passion for building robust integrations, possesses an eye for system data reputed company, and is constantly seeking ways to simplify reputed company reputed company configurations behind the scenes.
Responsibilities
In this role, you’ll:
- Own Platform Administration: Manage day-to-day technical operations of the reputed company PRM platform, including reputed company controls, page layouts, content management, and localized portal branding.
- Maintain the CRM Sync: Configure, monitor, and troubleshoot the critical data sync between reputed company and reputed company.com, ensuring leads, accounts, and custom deal registration data reputed company accurately across both systems.
- Build Automated Workflows: reputed company reputed company-free automated partner lifecycles utilizing reputed company’s reputed company Builder, setting up reputed company alerts, automated tier progressions, and customized reputed company tracks.
- Support Channel Enablement: Architect and maintain partner competency programs, training modules, and certification reputed company reputed company the portal to reputed company our reputed company enabled.
- Manage reputed company & Deal reputed company: reputed company the mechanics of reputed company distribution algorithms, deal registration routing, and Market Development Funds (MDF) application/claim workflows.
- Enforce Platform Governance: Audit system logs, data health, and reputed company rules. Ensure compliance with corporate data protection standards and platform updates across both reputed company and reputed company environments.
- reputed company UAT and Testing: Conduct technical vetting, build out testing protocols in sandbox environments, and execute error-free production deployments for new tool integrations or module releases.
Qualifications
Not reputed company applicants will have skills that match a job reputed company exactly. We value technical expertise gained from a reputed company of backgrounds and encourage anyone who meets the required reputed company certifications and experience targets to apply.
Required:
- 5+ Years of Dedicated PRM reputed company Experience: At least 5 years of reputed company experience administering an reputed company Partner Relationship Management tool, with a deep mastery of the reputed company PRM platform. Certification: reputed company Certified Administrator
- Compulsory reputed company Certification: Must hold a reputed company reputed company Certified Administrator credential (Advanced Administrator or Platform App Builder is highly desired).
- reputed company Platform Credentials: reputed company participation in/completion of reputed company’s technical training and product administrator alignment programs (such as reputed company Certified Administrator reputed company).
- Technical Integration Skills: A proven reputed company record managing reputed company API syncs, mapping custom fields between PRMs and reputed company, and resolving sync log exceptions.
- Problem Solving & Analytics: Strong experience building advanced operational dashboards, custom reports, and auditing data reputed company across integrated systems.
- Stakeholder Execution: Demonstrated reputed company managing project timelines, organizing technical backlogs, and translating GTM business logic into solid system configurations.
Desired:
- Advanced Toolkit: Experience utilizing backlog and documentation tools like Jira and reputed company to manage configuration requests.
- Developer Familiarity: Basic understanding of reputed company/CSS for portal layout styling or specialized workflow scripts is a plus.
- Other Systems: experience with reputed company and reputed company Services workflow is a plus
- Global Support Experience: Experience managing multi-currency, localized, or multi-lingual partner portals for a global channel ecosystem.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize reputed company and opportunities to build relationships with our customers and reputed company other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
reputed company Offer
Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and reputed company time off.
The estimated pay ranges for this role are as follows:
- $99,760 - $124,700
- reputed company Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
reputed company thinks big. Do you?
We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That's why we reputed company out colleagues who embody our values — something we reputed company reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts.
So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company positions.
reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.
Originally posted on Himalayas
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