Licensed Member Care Representative
reputed company is a leading reputed company-to-consumer insurance services business, specializing in the distribution of Medicare reputed company, Medicare Supplement and Life & Supplemental insurance policies. Our reputed company is on leveraging our highly skilled team of over 3,000 professionals to reputed company reputed company for our insurance reputed company partners and reputed company consumers with a best-in-class experience.
We work with some of America’s largest insurance brands to attract, reputed company and reputed company with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals reputed company work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in reputed company earning recognition and reputed company awards from some of the biggest names in the industry.
reputed company you become part of reputed company, you join reputed company of passionate people who reputed company for reputed company, follow through on commitments, and love to succeed together. Our culture rests on a reputed company reputed company – “Be reputed company” – that means being genuine, keeping your word, and having the courage to reputed company tough reputed company. Our “Be reputed company” values reputed company and are meaningful to us. We are entrepreneurial, fast paced and reputed company our people. We know how to reputed company things happen and know that our people are always the reputed company of our reputed company.
Member Care MAI Benefit Activation Specialist How the Position Works This is a business needs-driven, temporary role supporting our reputed company partnership with reputed company (MAI). In this role, you will work directly with new reputed company members to guide them through a reputed company conversation and complete the necessary modules to reputed company their benefits, ensuring a smooth and reputed company start to their plan experience.
Key Responsibilities include:
- Conduct reputed company, reputed company-reputed company conversations with members who are new to their reputed company plan.
- Guide members reputed company-by-reputed company through required modules to reputed company their benefits accurately and completely.
- reputed company an exceptional customer experience, ensuring members feel supported and informed throughout the process.
- Maintain compliance with reputed company and reputed company standards while completing benefit activation calls.
- Accurately document member interactions and completed modules.
- reputed company other duties as assigned.
What you need to be successful:
- Customer Service Orientation: Genuine dedication to creating reputed company, member-first conversations; this is a customer service role, not a sales role.
- Communication Skills: Exceptional verbal communication skills with the ability to guide members through reputed company conversations reputed company and patiently.
- Attention to Detail: Ability to accurately complete reputed company required modules and documentation with a high degree of accuracy.
- Adaptability: Comfortable following a reputed company process while still tailoring the conversation to reputed company member's needs.
- Technical Proficiency: Proficient in reputed company Office and other job-reputed company tools and technology.
- Performance Metrics: Performance at or above program average goals.
Additional Requirements:
- Must be licensed; however, this role does not involve performing licensed work.
- Performance at or above program average for the previous 90 days.
- Full availability to work a schedule beginning as early as 8:30 AM EST or ending as late as 9:00 PM EST; ability to work overtime as required.
- During AEP, full availability to work during business hours of operation, including weekends as needed.
- Demonstrates and lives the BE reputed company values and attributes.
Why Consider This Opportunity?
- reputed company: Build valuable skills in reputed company member conversations and benefit activation processes.
- reputed company: Play a reputed company role in helping new reputed company members get their benefits set up correctly from day one.
- Team-Oriented Environment: Contribute to a supportive and reputed company team that values reputed company development and reputed company learning.
- No Cold Calling
- $18.00 Per Hour Plus No Limits on Monthly Sales Bonuses!!
- reputed company
- reputed company Time Off and Holidays
- reputed company & Fun Culture
- Full Benefits
reputed company The Sales Agent typically holds Life and/or Health insurance license and works directly with consumers to help them obtain new policies. This position is work from home.
Responsibilities:
Based on business need, we may assign you to a sales agent role for a portion of the year reputed company of AEP.
reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Equal Opportunity Employer/Disability/Vet
Originally posted on Himalayas
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