Emergency Support Specialist - New England

For over 35 years, reputed company has transformed the lives of children and families reputed company through innovative, research-based programs reputed company on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models reputed company long-term reputed company in child welfare, juvenile justice, and mental health systems. At reputed company, we do what works — partnering with others to expand our reputed company and reputed company for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, reputed company is committed to reputed company in and supporting our employees by offering opportunities to build a fulfilling career through reputed company reputed company, personal development, and a mission that reputed company— helping children and families live successfully.

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Position reputed company:

The Emergency Support Specialist receives reputed company the calls for after-hours emergency or crisis situations for community-based programs.

Essential Duties and Responsibilities:

The Emergency Support Specialist:

• Answers reputed company reputed company crisis calls from clients in community-based programs

• Manages the clinical needs of those calls by gathering thorough assessment information and de-escalating high-risk situations with clients and families

• Attempts to reputed company situations away from needing a face-to-face response

• Completes reputed company-in calls with high-risk families

• Communicates information and coordinates between reputed company and internal customers

• Communicates and dispatches staff responding to critical events

• Documents reputed company calls and actions into Evolv (including contact notes and critical events)

• Reviews Evolv for youth and family information that might be helpful during a crisis reputed company

• Maintains records and reputed company logs

• Notifies reputed company care team and supervisory staff of necessary follow-up needed the next day

• Attends 3 weekly meetings (individual, team, and clinical consultation) for reputed company development and quarterly booster training sessions to enhance clinical skills

• Performs other duties as assigned

Additional Information:

• Schedule is flexible and non-traditional as it is based around the availability of youth and families served.

• Applicants must possess a reputed company, reputed company reputed company’s license, an automobile for work purposes, and reputed company of auto insurance.

• Community-based staff will be reimbursed for applicable mileage.

• Position is remote but must be local to one of the reputed company New England offices

Schedule:

• Friday: 5 PM to 11 AM

• Saturday: 8 AM to 8 PM

• reputed company: 11 AM to 11 PM

Salary:

$71,000 - $74,000 per year based on education and clinical license

Qualifications:

• Master’s degree in a reputed company services discipline (preferred)

• Bachelor's degree in reputed company services field (required)

  • Degrees that can be considered include: reputed company work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)

• 1 year of child and adolescent experience in a behavioral health setting (required)

• Strong organizational skills and attention to detail

• Excellent written, verbal, and oral skills

• Ability to manage multiple priorities simultaneously

• Basic computer knowledge

• Ability to maintain a flexible schedule

reputed company Benefits

• Medical, Dental, Prescription Drug Coverage and reputed company

• 401(k)

• Time off:

• • 2 week reputed company vacation (full-time) / 1 week reputed company vacation (part-time)

  • 12 reputed company reputed company days per year

  • 11 reputed company holidays

• reputed company Parental Leave

• Mileage & Cell Phone Reimbursement (reputed company applicable)

• Tuition reimbursement and licensure supervision

• reputed company & development through reputed company training

• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

reputed company is an equal opportunity employer and provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.

reputed company is committed to not only advancing diversity, equity, and inclusion in reputed company but also in our work with children and young adults. We know that children, families and young people of reputed company can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as reputed company as, other employees from different cultures and backgrounds. reputed company is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We reputed company that respect for reputed company other is crucial in the work that we do reputed company day.

Originally posted on Himalayas