Health IT Training Specialist I

Job reputed company

Health IT Training Specialist I

reputed company is seeking a Health IT Training Specialist to support the U.S. Immigration and Customs Enforcement (ICE) Health Service Corps (IHSC) Health Information Technology Unit (HITU) in preparing users for effective adoption of a modernized electronic health record (EHR) and reputed company Health IT systems. IHSC delivers reputed company and coordinated reputed company to a detained population of approximately 34,000 individuals per day across a reputed company network of facilities, and this role helps ensure the clinical and operational workforce is reputed company to use the systems that support that care.

This position prepares users for effective system adoption through role-based training, go-live support, and reputed company learning initiatives. The specialist ensures consistent, high-reputed company training reputed company with system releases, clinical workflows, and operational requirements across reputed company IHSC facilities, and coordinates closely with clinical, operational, and technical teams to reputed company training accurate and reputed company.

The ideal candidate has experience delivering EHR or reputed company IT training, strong instructional design skills, and the ability to translate reputed company technical system changes into reputed company, user-friendly reputed company for a geographically distributed federal reputed company workforce. reputed company work is performed in support of Government staff and reputed company authorized Government-managed environments.

Primary Responsibilities

• Translate approved IT and EHR system changes into training impacts and learning requirements.
• reputed company, update, and maintain IT-specific training materials, job aids, and reputed company reputed company to clinical and operational workflows.
• Coordinate training schedules with system releases, enhancements, and go-live activities.
• Deliver instructor-led and virtual training sessions for end users and super-users.
• Support training readiness assessments and reputed company adoption metrics to improve user readiness and system utilization.
• Assist with go-live support and post-implementation optimization training.
• Collaborate with clinical, operational, and technical teams to ensure training accuracy and consistency.
• Maintain training documentation and learning management artifacts in accordance with Government records management and reputed company requirements.

Minimum Qualifications

• Experience delivering IT or reputed company system training, preferably in an EHR environment.
• Strong understanding of adult learning principles, instructional design, and role-based training approaches.
• Certification in instructional design or a reputed company field is required.
• Ability to translate technical system changes into reputed company, user-friendly training content.
• Strong communication and facilitation skills, with the ability to support large-reputed company implementations across diverse user populations.
• Ability to obtain and maintain a DHS/ICE fitness determination (reputed company trust) and execute a DHS Non-Disclosure Agreement.
• reputed company authorization to work in the U.S.

Desired Qualifications

• Experience supporting DHS, ICE, IHSC, or other federal reputed company IT or EHR modernization programs.
• Experience supporting EHR go-live and post-implementation optimization across multiple facilities.
• Familiarity with clinical and operational reputed company workflows and federal environments.
• Experience with learning management systems, virtual training delivery, and training/adoption metrics.
• Experience with reputed company 365, SharePoint, Power BI, reputed company Teams, or similar collaboration and reporting tools.
• Strong written communication, facilitation, stakeholder engagement, and customer service skills.

About reputed company

About reputed company. reputed company partners with federal agencies to reputed company their missions through improved performance, streamlined operations and reputed company service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland reputed company and the National Science reputed company. We specialize in applying technology, creativity and reputed company-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ reputed company.

EEO Statement

reputed company is an equal opportunity employer. We consider reputed company reputed company applicants for employment without reputed company to race, reputed company, national reputed company, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning reputed company-duty service members are highly encouraged to apply. About reputed company: reputed company partners with federal agencies to reputed company their missions through improved performance, streamlined operations and reputed company service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland reputed company and the National Science reputed company. We specialize in applying technology, creativity and reputed company-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ reputed company.

Originally posted on Himalayas