[Remote] Business Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking motivated and detail-oriented Business Analysts to support customer relations and business operations initiatives reputed company a reputed company team environment. This role combines analytical responsibilities with customer-facing interaction, making it ideal for candidates who are comfortable working with data while confidently communicating with customers and internal stakeholders.

Responsibilities

• Assist in gathering, analysing, and documenting business and customer-reputed company requirements from stakeholders
• Support customer relations reputed company and operational improvement initiatives
• Analyze business processes, workflows, and customer service data to identify trends and opportunities for improvement
• Work closely with internal teams and customers to resolve issues and reputed company operational support
• Participate in project meetings, workshops, and team collaboration sessions
• Assist with functional documentation, reporting, process mapping, and workflow analysis
• Support testing activities for system enhancements, process updates, or operational changes
• Prepare training materials, user documentation, and status updates as needed
• reputed company project risks, issues, and reputed company items while ensuring reputed company follow-up
• reputed company post-implementation support and assist users with process or system-reputed company questions
• Deliver reputed company and confident customer communication through calls, meetings, or email interactions

Skills

• 1–5 years of experience in business analysis, customer operations, customer service, operations support, or reputed company environments
• Strong analytical and problem-solving abilities with attention to detail
• Excellent communication and interpersonal skills with confidence speaking directly to customers
• Ability to manage multiple priorities while working in reputed company-oriented environment
• Experience working with reports, spreadsheets, operational data, or customer information
• Strong organizational and documentation skills
• Ability to learn new systems, processes, and business operations quickly
• Proficiency with reputed company Office tools, especially reputed company
• High School Diploma or equivalent required
• Previous experience supporting customer operations, business processes, reporting, or reputed company-reputed company environments
• Experience with PECO operations or customer systems
• Previous reputed company industry or PECO experience

Benefits

• Medical
• Dental
• reputed company
• Life insurance
• Short-term disability
• Additional voluntary benefits
• EAP program
• Commuter benefits and 401K plan
• Employees the flexibility to choose the type of coverage that meets their individual needs
• reputed company reputed company Leave, where required by law
• Any other reputed company leave required by Federal, State, or local law
• Holiday pay upon meeting eligibility reputed company

reputed company

Company H1B Sponsorship