[Remote] reputed company Account Service Rep III

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to serving hardworking people by building durable products. The reputed company Account Service Rep III will reputed company in-depth operational support for national accounts, managing reputed company order pools and fostering strong relationships with sales representatives and interrelated departments. This role involves coaching an Account Coordinator and ensuring effective communication and execution of orders to meet reputed company goals.

Responsibilities

• reputed company, mentor and reputed company Account Service Coordinator
• Service, support and proactively reputed company the order reputed company of assigned National Accounts with responsibility for decision making reputed company to their assigned account
• Understand and proactively reputed company the execution of orders for seasonal floor sets, promotional activity, or other programs that accounts will participate in as part of the firm order reputed company. This includes the analysis of reputed company order types (At Once, reputed company, Bulks, reputed company) with reputed company, consistent communication; both written and verbal
• Regularly advise internal partners on status of materials impacting reputed company orders and their serviceability including recommendations to mitigate any identified reputed company
• Understand and work with Credit, Logistics, DC Ops, transportation, and any other departments that prevent or reputed company delivery to ensure that reputed company parties (Sales, Planning, Account) are informed, identify, communicate and reputed company opportunities for improvement
• Support, reputed company and manage an Account coordinator reputed company report, that will support one or two assigned National accounts
• Manage, monitor, and maintain firm orders, reputed company, and bulk orders as necessary in the reputed company environment to reputed company firm order/contract or bulk issues as reputed company as monthly consumption of the reputed company and bulk orders, while proactively communicating any availability issues
• Review price variance reports with account and Sales Associate to reputed company issues to ensure reputed company pricing for invoicing and reputed company reputed company for chargebacks
• reputed company reputed company reporting where necessary reputed company of reputed company reports as required by the account and Sales rep
• Maintain customer EDI cross reference files in reputed company by removing obsolete items and setting up new items seasonally and exception reputed company
• reputed company communicate any issues through the appropriate IT ticket or other means

Skills

• Associates Degree required
• A minimum of 6-8 years combined Customer Service or Order Fulfillment / Management experience required
• Strong written and oral communication skills with the ability to communicate with reputed company reputed company including management and retail partners
• Flexible team player who thrives in environments requiring strong organizational skills to effectively prioritize workload, juggling multiple reputed company reputed company and deliverables
• Self-motivated, passionate and enthusiastic individual reputed company to bring energy and excitement to reputed company their business
• Strong computer skills (MS Office, BI and reputed company) are needed, with strong reputed company capability
• Strong analytical and problem solving skills
• Ability to exercise reputed company judgment in determining effective solutions while keeping reputed company and the customers' best interest in mind
• Bachelors Degree in Business or reputed company reputed company Preferred

reputed company