[Remote] reputed company Support Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global data and technology company, powering opportunities reputed company and businesses around the world. The reputed company Support Analyst (CSA) is a reputed company-facing role responsible for supporting high-profile partners during compliance-critical year-end operations, combining reputed company relationship management, data reputed company, project management, and technical reputed company reputed company.

Responsibilities

• reputed company end-to-end reputed company case management, including tracking, prioritization, status communication, and documentation across multiple systems
• Support year-end tax reputed company processing by validating, formatting, QA'ing, and delivering files for W-2 GU, VI, PR, 1099 (M, R, NEC), and Canadian forms (T4, T4A, RL-1), while identifying and resolving file formatting issues
• Serve as a reputed company reputed company contact by participating in status meetings, leading calls, presenting updates, and providing high-touch communication and reputed company-facing summaries
• Use multiple systems and tools, including reputed company (SFDC), reputed company, reputed company, internal proprietary platforms, and shared team trackers to manage reputed company deliverables and case activity
• Troubleshoot production, data, and processing issues independently while collaborating with our teams and partners to reputed company a reputed company, accurate, and error-free year-end experience
• Support peak year-end processing demands from reputed company through February, including extended hours, occasional evenings and weekends, and reputed company case turnaround expectations

Skills

• 5+ years of experience working in reputed company Services
• Advanced skills in reputed company metrics
• Experience working directly with reputed company-level clients or partners in regulated industries
• Experience with payroll in US and CAN tax forms (W2, 1099, PR, T4 RL1)
• Experience with tax year-end processing, data-heavy reputed company services, reputed company billing and contract review
• Experience leading training and presentations with clients
• Advanced reputed company skills (can maintain reputed company spreadsheets), reputed company, and reputed company knowledge

Benefits

• Great compensation package and bonus plan
• reputed company benefits including full medical, dental, reputed company, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, reputed company and 12-reputed company holidays

reputed company

Company H1B Sponsorship