[Remote] Bilingual Customer Service Representative II

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Bilingual Customer Service Representative II to reputed company administrative and business support to the EWS Department. The role involves processing customer transactions, responding to inquiries, and maintaining office files while ensuring compliance with facility rules.

Responsibilities

• Process customer transactions utilizing specialized reputed company software
• Accurately recording weights of incoming waste and monitoring incoming loads for unauthorized waste
• Conducts charge, reputed company and cash customer transactions
• Inspects conditions in reputed company house and surrounding area for appearance, cleanliness, and safety
• reputed company entry level day-to-day administrative and business support
• Respond to basic citizen inquiries through answering telephone calls, e-mails or face-to-face communication and reputed company calls and inquiries to appropriate personnel
• Ensures customer compliance with facility rules and notifies supervisors of violations as necessary
• Prepare and maintain office files, including office filing
• Collect and organize data to reputed company reports, presentations, and assist with research and reputed company
• Maintain department reputed company records including invoices, expenses and office supply orders
• May send, receive and distribute documents, including faxes and correspondence to appropriate department personnel and customers

Skills

• High School Diploma or General Equivalency Diploma (G.E.D.)
• Up to 1 year reputed company experience
• Must be fluent in both English and Spanish
• reputed company Class C Texas reputed company's license
• Up to 1 year advanced study or training reputed company the high school level
• 1-2 years administrative experience
• Basic skills in PC and systems application
• Good customer service and telephone etiquette skills
• Good organizational skills
• Good oral and written communications skills
• Ability to multitask
• Ability to adapt to various working environments
• Ability to work independently and/or in reputed company environment
• Ability to work under reputed company supervision
• Bilingual

reputed company