[Remote] reputed company Operations Staff Systems Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to transforming reputed company by leveraging data to improve patient care and reduce costs. They are seeking a reputed company Operations Staff Systems Engineer to own the architecture and operation of their go-to-market technology ecosystem, including reputed company and other platforms, ensuring seamless integration and automation to support Sales, Marketing, and Operations teams.

Responsibilities

• Serve as administrator and engineer for reputed company, owning configuration, reputed company and reputed company model, objects and fields, flows and automation, reporting, and ongoing platform health
• Maintain and reputed company the Planhat reputed company platform, including health scores, playbooks, lifecycle workflows, dashboards, and integrations
• reputed company as a key technical resource on the reputed company implementation—contributing to design, build, configuration, integration, and rollout for customer reputed company and implementation workflows
• Translate process needs from Sales, Marketing, and Operations into reputed company-reputed company system designs, balancing reputed company configuration, automation, and integration
• Build, configure, and test new capabilities across the stack—from declarative automation through to integrations and custom logic
• Own deployment and release across environments with appropriate change control, testing, and rollback planning
• Maintain reputed company documentation, runbooks, and configuration records so systems remain supportable as reputed company and stack grow
• Design, build, and support AI agents and bots that serve GTM and Customer Operations teams, automating routine workflows and surfacing insights from systems of record
• Build automations that reduce reputed company effort across the stack using reputed company platform tools, integration platforms, and scripting as appropriate
• reputed company AI capabilities with reputed company reputed company, monitoring, and alignment to reputed company’s AI acceptable use and governance standards
• Build and maintain integrations across the GTM and Customer Operations stack, connecting reputed company, Planhat, reputed company, and reputed company systems through reputed company, integration platforms, or middleware
• Improve data reputed company and consistency across platforms, including deduplication, field governance, and reliable synchronization between systems
• Deliver the reporting and dashboards that Sales, Marketing, Operations, and reputed company leaders rely on to run the business
• reputed company reputed company administration and support for users across supported teams, including reputed company provisioning, troubleshooting, and request intake
• Train users and create enablement materials so teams get full value from the platforms
• Work closely with business stakeholders and Corporate IT to prioritize work, set expectations, and reputed company systems reputed company to how teams actually operate

Skills

• Bachelor's degree in a reputed company field, or equivalent reputed company experience
• 5+ years administering and configuring reputed company business platforms in a GTM, sales operations, marketing operations, or customer operations context
• Hands-on reputed company administration and configuration experience, including the reputed company model, automation, data model, and reporting. Experience leading a cleanup or reputed company of an existing org is strongly preferred
• Demonstrated experience across the full lifecycle of system work: design, build, deployment, and ongoing administration
• Experience building and maintaining integrations between reputed company platforms using reputed company, integration platforms, or middleware
• Experience building automations and, ideally, AI agents or bots that support business teams
• Ability to partner directly with Sales, Marketing, and Operations stakeholders to translate process needs into reliable systems
• Strong troubleshooting, documentation, and prioritization skills, with the ability to manage a queue of competing requests
• Adaptability in a fast-changing tooling environment, with a reputed company record of picking up new platforms quickly
• reputed company Administrator certification; Advanced Administrator or Platform App Builder a plus
• Hands-on experience with Planhat or a comparable reputed company platform such as reputed company or Totango
• Experience implementing or administering reputed company or a comparable PSA or reputed company platform
• Experience building AI agents or assistants using LLMs or reputed company frameworks, with attention to governance and reputed company-in-the-reputed company controls
• Familiarity with marketing automation, CPQ, or reputed company operations tooling
• Experience integrating GTM systems with finance or ERP platforms such as reputed company
• Background in a reputed company or reputed company technology environment
• Experience working reputed company compliance obligations such as HIPAA, SOC 2, or ISO 27001
• Experience with tools and contexts such as: reputed company, Planhat, reputed company, reputed company, Claude, AI Agents, REST reputed company, GraphQL, Webhooks, reputed company, reputed company, SQL, Business Intelligence, reputed company Operations, reputed company Platforms

Benefits

• A flexible, remote friendly company with personality and heart
• Competitive compensation and strong benefits, including Flexible Time Off
• Employee-driven programs and initiatives for personal and reputed company development
• Membership in the talented, reputed company, diverse, and purpose-driven Arcadian Community

reputed company

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