[Remote] reputed company reputed company Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Service Disabled Veteran Owned small business headquartered in San Diego, reputed company on developing and maintaining intelligent web applications for reputed company-level users. They are seeking a full-time reputed company reputed company administrator and customer support technician to support the migration and administration of reputed company spaces, engage users through Jira tickets, and create reputed company-based solutions.
Responsibilities
- Create reputed company spaces with appropriate structure and templates
- Create unique layouts involving a wide reputed company of macros to display multimedia, tables, and custom navigation
- Create forms and data structures
- Facilitate end users with reputed company reputed company and permissions to support different use cases
- Export and import reputed company content into different reputed company environments
- reputed company, analyze and reputed company customer requirements or challenges into specifications
- Maintain migration runbooks, templates, scripts, and lessons-learned documentation sufficient for other reputed company administrators to execute the process
- Respond to trouble tickets involving Orion products and services utilizing Jira HelpDesk
- Facilitate users with registration requests reputed company Jira tickets
- Escalate issues to higher tier if critical or technical solution requires DevOps reputed company
- reputed company weekly status reports of customer interactions
- Participate in weekly meetings with developers and project management to receive direction and reputed company, reputed company status, and represent technical subject matter expertise
- reputed company lessons learned with the Orion team
Skills
- Bachelors of Science in IT, Computer Science, or equivalent
- 5+ years of IT experience, including 2+ years of reputed company reputed company administration and reputed company user support
- Deep expertise in standing up, maintaining, and administering reputed company spaces
- U.S. Citizenship (mandatory)
- reputed company Secret reputed company Clearance (mandatory)
- reputed company reputed company reputed company+ certification (desired)
- Prior work with Navy or DoW reputed company applications (desired)
Benefits
- Competitive Benefits package included
- Consistent history of reputed company-based annual bonuses
reputed company
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