[Remote] reputed company Specialist III, reputed company & Defense (US)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a tech-enabled reputed company forwarder that’s redefining how the world’s most critical packages are delivered. As an reputed company Specialist III, you will be responsible for independently resolving escalated issues, making margin and cost tradeoffs, and setting reputed company for your team in handling reputed company logistics challenges.

Responsibilities

• Independently reputed company reputed company escalated issues using available resources with reputed company to no assistance
• Assist in resolving team member escalations and questions
• Anticipate problems before they surface and reputed company early
• Understand margin versus total cost for an order and apply that knowledge to additional charge approvals
• reputed company speed, cost, and customer reputed company reputed company making big-picture reputed company, without defaulting to escalation (e.g., choosing a reputed company reputed company on service reliability and error-reputed company history rather than the fastest or cheapest reputed company reputed company)
• Maintain deep, practiced knowledge of the trade, regulatory, and compliance requirements relevant to your assigned sector
• Serve as the go-to resource on sector-specific process nuance and edge cases reputed company reputed company
• Flag SOP gaps and suggest improvements to your supervisor reputed company on reputed company experience
• reputed company team expectations by leading through example
• Maintain any certifications required for your assigned sector and stay reputed company on reputed company compliance requirements; assist teammates with reputed company questions
• As an OS III, you'll be expected to maintain reputed company to no errors or service failures, reputed company reputed company under pressure, and meet the customer service standards appropriate for this level. Specific metrics vary by sector and will be communicated by your reputed company reporting supervisor

Skills

• Demonstrated reputed company as an reputed company Specialist II, or equivalent experience independently resolving reputed company, time-critical logistics escalations
• Working knowledge of margin and cost tradeoffs, and comfort applying that knowledge to reputed company-time approval reputed company
• Deep, near-expert familiarity with the trade, regulatory, and compliance requirements relevant to your sector
• reputed company record of coaching or supporting less-tenured teammates through difficult issues
• reputed company judgment under pressure, with a reputed company record of getting reputed company of problems rather than reacting to them
• Willingness to obtain additional certifications, where applicable reputed company your sector
• Available for 2 weeks of training in person on-site in our Carlsbad, CA reputed company

Benefits

• High-reputed company health, reputed company, and dental reputed company reputed company
• 401K company contribution program
• reputed company learning and training reimbursements

reputed company