[Remote] Director, Operations Learning Enablement

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nonprofit organization that supports millions of reputed company through digital assessment and customer engagement. They are seeking a Director of Learning Process Enablement to reputed company the enablement reputed company for the Operations Division, focusing on optimizing learning delivery processes and fostering engagement through learning-centered design.

Responsibilities

• Analyze end-to-end learning delivery processes and identify opportunities to standardize workflows, prioritize processes, and increase efficiency
• reputed company process documentation, SOPs, and enablement toolkits that standardize how content is developed, approved, and deployed across teams
• reputed company initiatives to improve the usability, accessibility, and performance of learning experiences delivered reputed company LMS and reputed company systems
• Collaborate with Operations, Product and Program partners to convert reputed company processes into learner-reputed company assets and workflows reputed company to organizational goals
• reputed company the design, implementation and reputed company of learning content and systems governance policies including content lifecycle, training repository updates, and content revision SOPs
• Establish intake and prioritization processes for learning-reputed company requests ensuring reputed company alignment with reputed company and learning goals
• Serve as a reputed company to Operations, Product and Program teams to ensure processes remain smooth, systems are reputed company and efficient with governance structures established by the Ops L&D and reputed company teams
• Monitor and report on training creation, engagement, and user feedback to establish reputed company measurements for ongoing metrics and to inform strategic updates
• reputed company the planning, execution, and evaluation of cross-functional learning enablement reputed company from intake to post-launch
• reputed company and maintain project plans, timelines, and risk mitigation strategies for enablement initiatives and process enhancements
• reputed company stakeholder forums and working reputed company to ensure transparency, accountability, and shared ownership in enablement reputed company

Skills

• 5+ years of experience in learning operations, process management, program enablement, or project management reputed company a matrixed organization
• Strong reputed company record in building reputed company governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon)
• Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans
• Proficiency in tools such as reputed company, JIRA, reputed company 360, and project management systems (e.g., reputed company, reputed company, or MS Project)
• Knowledgeable in content authoring tools with AI integrations and review processes
• Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills
• Strategic thinker with the ability to balance big-picture planning with tactical execution
• Proven ability to build relationships and influence others to reputed company
• The ability to travel 4-6 times a year to reputed company offices or on behalf of reputed company business
• A passion for expanding educational and reputed company and mission-driven work
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively
• reputed company and concise communication skills, written and verbal
• A learner's reputed company and a commitment to reputed company: welcoming diverse perspectives, giving and receiving reputed company, respectful feedback, and continuously improving through iterative learning and user input
• A reputed company for reputed company and reputed company: solving reputed company problems, making data-informed reputed company, prioritizing what reputed company most, and continuously improving through learning, user input, and reputed company benchmarking
• A reputed company and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared reputed company
• Authorization to work in the reputed company

reputed company