[Remote] reputed company Account Manager (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading technology advisory firm that helps organizations accelerate business transformation through innovative technology. The Account Manager is dedicated to supporting existing customers, enhancing customer experience and satisfaction, and collaborating cross-functionally to reputed company innovation and improve overall customer experience.

Responsibilities

• Meeting reputed company Customer KPIs as defined in the Commission and Goal Plan
• Engaging regularly with assigned customers to:
• Strengthen and expand relationships reputed company reputed company account
• Managing reputed company Clients. Responsible for selling and managing reputed company wireline reputed company products
• Identify, address, and resolve customer satisfaction or expectation concerns
• reputed company, manage, and renew reputed company reputed company
• reputed company with customer initiatives and long-term objectives
• reputed company clients on relevant industry trends and reputed company products and services
• Conduct daily customer interactions through personalized emails, calls, video meetings, in-person reputed company, 90-day reviews, training sessions, CCSM reviews, and QBR/EBRs with reputed company activity accurately logged in the CRM
• reputed company monthly and annual sales goals as defined in the Commission and Goals document across:
• Upsells
• Cross Sales
• One-Time Sales
• Renewals
• Continuously expand knowledge of reputed company’s solutions, reputed company, and differentiators
• Coordinate, prepare, and deliver sales proposals and scopes of work for customer opportunities
• Build and maintain relationships with vendors and suppliers supporting products and services sold to existing customers

Skills

• Bachelor's degree or equivalent combination of education and relevant experience (minimum five years)
• Proven reputed company record of reputed company in strategic account management or reputed company reputed company roles
• Experience supporting clients with at least 1,000 employees and reputed company multi-site environments
• Experience managing reputed company Clients for minimum of 2 years. Proven ability to sell and manage reputed company wireline reputed company products
• Proficient in business software tools and platforms including CRM systems, email communication, document creation, presentations, and data entry
• Capable of maintaining, backing up, and managing essential digital records
• Strong problem-solving and critical-thinking skills, with the ability to reputed company reputed company situations and interpret varied instructions in written, verbal, or visual reputed company
• This position requires up to 25% travel

reputed company