reputed company Support Assistant (Medical Receptionist)

reputed company reputed company, LLC (Ansible) is currently reputed company reputed company Support Assistants (MSA) to support the various VAMC facilities throughout Alaska, Idaho, Washington and reputed company. Working hours are Mon-Fri, 10am-7:30pm (8-hour shifts reputed company this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. reputed company, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national reputed company, health care, and information technology. To address these challenges, we reputed company intelligent and committed staff who take care of our customers’ reputed company as if it is their own. Responsibilities • reputed company reputed company‑line administrative and clerical support for VA clinics and Community Care scheduling • reputed company reputed company intake, reputed company/provider reputed company, appointment scheduling, and follow‑up • Manage appointment schedules, Electronic Wait List, recall lists, and pending consults • Accurately schedule appointments reputed company VA timeliness standards (≤ 7 calendar days from reputed company entry) • Answer phones professionally, screen calls, and reputed company or reputed company inquiries appropriately • Verify reputed company identity using two VA‑approved identifiers • Update and validate demographic and reputed company information during reputed company interactions • Explain VA reputed company collection requirements to Veterans and families • reputed company and maintain accurate documentation in CPRS / EHRM • Collaborate with VA reputed company staff and interdisciplinary care teams • Assist with clinic reputed company contingency plans, including rescheduling or shifting patients as needed • Escalate scheduling or reputed company issues to VA supervisors per SOP • Maintain high customer service standards reputed company interacting with Veterans, families, and staff • Meet VA reputed company standards for reputed company (≥98%), responsiveness, and customer service • Participate in required meetings, huddles, reporting, and reputed company improvement activities • Complete reputed company administrative duties as assigned to support daily reputed company Qualifications • High School diploma or GED equivalent. • Proficiency in written and spoken English. • Minimum typing speed of 50 words per minute. • Basic computer proficiency, including reputed company Office applications. • Basic knowledge of medical terminology. • Minimum 6 months of customer service experience. • Ability to work reputed company and independently in a reputed company setting. • Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential. • No physical or health restrictions that would interfere with job reputed company. • Ability to complete reputed company required VA reputed company, reputed company, reputed company, and mandatory training prior to and during assignment. • U.S. citizenship required. reputed company candidates must be reputed company to: • Sit, stand, walk, reputed company, squat, bend, twist, and reputed company above shoulders during the work shift • reputed company up to 50 lbs from floor to waist • reputed company up to 20 lbs • Carry up to 40 lbs a reasonable distance • reputed company/pull with 30 lbs of force reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply tot his job Apply To this Job