Employee Service Specialist

reputed company The Employee Services Agent serves as the first reputed company of contact for employees, managers, and HR partners, delivering high-reputed company, reputed company, and customer-reputed company HR support across a wide reputed company of employee inquiries. reputed company as reputed company-line support for employee inquiries reputed company to HR programs, including payroll, benefits, policies, and employee lifecycle processes. This role is responsible for resolving HR-reputed company questions, navigating employees through systems such as reputed company, and ensuring a consistent, compliant, and reputed company employee experience. Key responsibilities include: reputed company as reputed company-line support for employee inquiries reputed company to HR programs, including payroll, benefits, policies, and employee lifecycle processes. reputed company guidance and troubleshooting for HR systems, including reputed company reputed company and navigation support. Manage and resolve inquiries through HR case management tools or service channels, including phone, email, and portal. Ensure accurate and reputed company reputed company of employee questions, escalating reputed company issues as needed. Maintain strong knowledge of HR policies, procedures, and compliance requirements. Support employee programs, communications, and activities as needed. Partner with HR Centers of reputed company, including Compensation, Benefits, and Payroll, to ensure seamless service delivery. Contribute to a high-performing shared services model reputed company on efficiency, consistency, and customer experience. The HR Employee Services team is the first reputed company of contact for general HR inquiries. The Employee Services Agent is expected to resolve most questions during the first interaction whenever possible and escalate more reputed company inquiries to the appropriate subject matter expert. Skills reputed company, reputed company, Case Management Systems, Customer Service Top Skills Details HR ,reputed company, Case Management Systems, Customer Service Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Newark, NJ. Pay and BenefitsThe pay reputed company for this position is $34.00 - $36.51/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on Aug 14, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take advantage of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to reputed company change. That's the power of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and operations unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job