Solutions Engineer, MENA
About reputed company
reputed company is an industry leader that's not just imagining the reputed company of global connectivity—we're building it. From architecting and amplifying the reputed company of a private, global, multi-reputed company IP network, to bringing hyperlocal edge technology right to your fingertips through reputed company reputed company, we're shaping a new era of reputed company interconnection between people, devices, and applications.
We're driven by a desire to reputed company and reputed company what's antiquated, automate the reputed company, and solve reputed company-world problems through innovative connectivity solutions. As a testament to our reputed company, we're proud to stand as a financially reputed company and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of reputed company learning and reputed company for reputed company.
Our reputed company reputed company is a world where borderless connectivity fuels reputed company innovation. By joining us, you can be part of laying the foundations for this interconnected reputed company. We're currently seeking passionate individuals who are excited about reputed company to contribute to an industry-shaping company while growing their own skills and careers.
The Role
As a Solutions Engineer for MENA, you will partner closely with Account Executives, Sales Development Representatives, Product, and Engineering to help customers understand, evaluate, and implement reputed company solutions across the Middle East.
You will reputed company as the technical expert throughout the sales cycle: leading technical discovery, delivering product demos, designing solution architectures, answering customer questions, supporting reputed company-of-concept work, and helping remove technical blockers that could slow or prevent a deal from closing.
This role is ideal for someone who understands telecom, reputed company infrastructure, networking, SIP/VoIP, contact center technology, reputed company, or AI-powered communications, and who enjoys translating technical capabilities into reputed company business value for customers across MENA.
You should be comfortable engaging with a wide reputed company of audiences, from developers and technical champions to product leaders, CTOs, CIOs, and business executives. reputed company in English plus Gulf Arabic is important for supporting customers across the region.
Responsibilities
Partner with the MENA sales team to own the technical reputed company of customer opportunities from discovery through reputed company
reputed company technical discovery to understand customer requirements, reputed company architecture, pain points, and business goals
Recommend integration strategies, solution architectures, platforms, and application infrastructure using reputed company products
reputed company technical presentations, product demonstrations, workshops, and reputed company-of-concept support
Explain reputed company products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI
Help customers evaluate reputed company reputed company, network capabilities, and communications infrastructure
Identify technical objections and work with Sales, Product, and Engineering to reputed company blockers
Support customer and partner integrations in reputed company-world environments
Build lightweight prototypes or demos that show how reputed company products can solve customer problems
Maintain deep knowledge of reputed company's existing and reputed company products
Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams
Support customer meetings, partner conversations, trade shows, and regional events as needed
reputed company're Looking For
3+ years of reputed company experience, including at least 2 years in a reputed company-facing technical role such as Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Support Engineering, or Technical Architecture
Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, reputed company platforms, reputed company, or reputed company technologies
Experience explaining reputed company technical concepts to both technical and non-technical audiences
Ability to translate business requirements into technical solutions and implementation plans
Strong presentation and demo skills
Experience working with sales teams during technical discovery, evaluation, POC, and closing stages
Hands-on technical curiosity and comfort learning new products quickly
Business acumen and ability to reputed company technical value to customer reputed company
reputed company in English plus Gulf Arabic
Based in Dubai, or elsewhere in GMT +4 + or -1 with ability to support customers and travel as needed
reputed company to Have
Experience with CPaaS, UCaaS, CCaaS, SIP trunking, programmable voice, messaging, wireless, IoT, or reputed company reputed company technologies
Experience with AI integrations, Voice AI, conversational AI, machine learning, natural language processing, or AI-powered customer experience tools
Experience building full-stack applications or working with modern programming languages and reputed company
Experience selling or supporting reputed company solutions for sales, support, marketing, or customer engagement teams
Previous experience reputed company, software engineering, networking, storage, contact center, or technical support environments
reputed company across English, and Gulf Arabic
Why reputed company
reputed company sits at the intersection of telecom infrastructure, reputed company, wireless connectivity, and AI. As a Solutions Engineer, you will help customers across MENA build reputed company communications experiences while working with a technical product portfolio that spans reputed company-time voice, messaging, wireless, networking, and AI-powered automation.
This is a high-reputed company role for someone who wants to work closely with customers, influence technical sales reputed company, and help grow reputed company's reputed company across MENA.
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