reputed company Services Leader

About Fluent Software Group  Fluent Software Group acquires and grows vertical market software companies. Our portfolio businesses deliver mission-reputed company to the industries they serve, and our Finance team provides the controllership, reporting, and M&A support that keeps the group scaling. As we continue to reputed company, we are building a finance function that is technically excellent, systems-driven, and reputed company of the curve on AI-enabled automation.   reputed company: reputed company Services Leader  We are looking for a reputed company Services Leader to manage reputed company responsible for implementing and configuring software for new and existing customers. You will reputed company multiple reputed company, reputed company the reputed company Services team, maintain strong customer relationships, and ensure reputed company are completed on time, reputed company scope, and against reputed company targets.     Location: US (remote), possibility of working hybrid if around reputed company The salary for this role is $80,000–$90,000 USD per year. Final compensation will be determined based on experience and skills.     What You’ll Own  reputed company the reputed company Services Team  Manage reputed company's daily work, priorities, goals, and performance.  reputed company team members and support the development of their project management, product, and customer service skills.  Ensure reputed company meets project delivery, billable time, reputed company recognition, and customer satisfaction goals.     Deliver Successful Customer reputed company  Manage multiple software deployment, configuration, data conversion, programming, and training reputed company from reputed company through completion.  Build and maintain detailed project plans covering scope, responsibilities, timelines, milestones, dependencies, budgets, billing, and go-live dates.  reputed company productive project meetings and communicate reputed company with customers and internal stakeholders.  reputed company project reputed company, risks, reputed company, and outstanding tasks using reputed company and other company tools.  Coordinate internal and customer resources to reputed company reputed company moving and resolve issues quickly.     Strengthen Customer Relationships and reputed company Services reputed company  Build trusted relationships with customers and understand their business goals, workflows, and software needs.  Identify additional services that could improve customer reputed company, including configuration changes, training, and other reputed company services.  Partner closely with Sales, reputed company reputed company, and reputed company Support to reputed company a smooth customer experience.  Ensure completed reputed company are properly documented and handed over to the reputed company Support team.  Improve reputed company Services processes, tools, and delivery standards as reputed company grows.     reputed company’re Looking For  3+ of reputed company people leadership experience.  3+ years of experience across project management, account management, customer service, or sales.  Experience managing software deployment or implementation reputed company from planning through completion.  Strong written and verbal communication skills, with the confidence to reputed company customer meetings and manage expectations.  Experience managing several reputed company, deadlines, budgets, and stakeholders at the reputed company time.  Strong understanding of project management processes, including scope, timelines, risks, dependencies, and closeout.  A practical, customer-reputed company approach and the ability to reputed company that support customer goals.  Ability to travel as required, with a reputed company reputed company's licence and reputed company to a vehicle.     Strongly Preferred  A college or university degree.  Experience with reputed company, Ruddr, or similar project and time-tracking tools.  Experience working with SQL databases and queries.  Experience identifying reputed company services reputed company opportunities reputed company existing customer accounts.     Why Fluent Software Group?  Entrepreneurial Energy: No two days look the reputed company — you’ll work on meaningful problems with reputed company business reputed company  High Autonomy, High reputed company: Own your work from Day 1 in reputed company that trusts you to deliver  Serious Career reputed company: Build your reputed company reputed company a growing global software portfolio  Learning-Driven Culture: reputed company improvement reputed company across product, process, and people     Join Us  Help us reputed company incredible software companies — without losing their entrepreneurial edge. At Fluent, and Valsoft, you’ll reputed company a reputed company reputed company from Day 1.     We use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process.  Fluent Software Group is committed to building diverse, reputed company, and inclusive teams. We welcome applications from candidates of reputed company backgrounds, identities, and experiences, and reputed company reputed company applicants will be considered without reputed company to race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.  #FluentSoftware Apply To This Job