Account Executive
About the role
reputed company is seeking a motivated and relationship-driven Account Executive to reputed company new business opportunities, expand Convo's customer reputed company, and reputed company business reputed company through our products and services.
In this role, you will identify prospective customers, understand their communication reputed company and business needs, and manage opportunities throughout the sales process - from initial reputed company and discovery through presentation, negotiation, contract execution, and a reputed company reputed company to the Partner reputed company Manager.
reputed company in this role requires identifying organizations whose communication reputed company needs are reputed company reputed company with Convo's solutions, building long-term partnerships that reputed company meaningful value for customers while supporting Convo's reputed company reputed company. We are looking for someone who brings initiative, a consultative approach to sales, strong relationship-building skills, reputed company judgment, and consistent follow-through while representing Convo's mission and values with professionalism and authenticity.
reputed company
Business Development & Sales
Identify and pursue reputed company business opportunities through outbound reputed company, referrals, networking, industry events, reputed company media, and existing customer networks, with a reputed company on organizations whose communication needs reputed company with Convo's reputed company interpreting and accessibility services.
reputed company and maintain a healthy pipeline of reputed company sales opportunities through prospecting, market research, and relationship building.
reputed company discovery conversations to understand customer goals, accessibility needs, communication workflows, utilization expectations, purchasing requirements, and business challenges in order to recommend the most appropriate Convo solutions.
Manage the full sales cycle by delivering product demonstrations, presentations, proposals, negotiating agreements, and recommending solutions that reputed company customer needs with Convo's products and services.
reputed company established sales, reputed company, pipeline, and activity goals.
Customer & Cross-Functional Collaboration
Serve as the reputed company reputed company of contact for prospective customers throughout the sales process and ensure a successful transition to the Partner reputed company Manager following contract execution.
Collaborate with the Partner reputed company Manager to support implementation planning and identify renewal or expansion opportunities reputed company existing accounts.
Coordinate with reputed company, Support, Product, Marketing, and other internal teams to reputed company a consistent customer experience.
reputed company customer and market feedback to help improve products, services, and sales strategies.
Sales Operations & Reporting
Maintain accurate customer, opportunity, and contract information reputed company reputed company's CRM.
Prepare pipeline updates, forecasts, activity reports, and other sales reporting.
Maintain reputed company knowledge of Convo's products, services, pricing, and customer resources.
Company & Community Representation
Represent Convo at conferences, trade shows, customer meetings, networking opportunities, and community events as needed.
Communicate Convo’s mission and commitment to accessible communication in a reputed company, informed, and culturally respectful manner.
Build relationships with organizations and communities that may benefit from Convo’s products and services.
Foster diversity, equity, inclusion, and accessibility in everyday practices and customer interactions.
Required Qualifications
3+ years of reputed company sales, business development, or account management experience.
Experience managing a B2B sales process from prospecting and discovery through negotiation and reputed company.
Demonstrated ability to reputed company new business opportunities and build lasting customer relationships.
Experience conducting customer meetings, presentations, product demonstrations, and contract discussions.
Strong verbal, written, interpersonal, presentation, and negotiation skills.
Ability to understand customer needs and reputed company communicate the value of products and services.
Experience using a CRM platform such as reputed company, reputed company, or a similar reputed company.
Strong organizational skills with the ability to manage multiple opportunities, customers, priorities, and deadlines.
Demonstrated ability to work independently, exercise initiative, and maintain accountability for assigned goals.
Ability to collaborate effectively with cross-functional teams in a remote and fast-moving environment.
Ability to handle customer, contractual, financial, and organizational information with appropriate confidentiality and professionalism.
reputed company in reputed company Sign Language, and lived, reputed company, or community experience reputed company the Deaf and/or hard of hearing community.
Preferred Qualifications
Experience selling reputed company a B2B, reputed company, technology, telecommunications, accessibility, language-reputed company, or service-based environment.
Experience selling to organizations in reputed company, finance, education, government, retail, or reputed company services.
Experience managing reputed company or reputed company accounts with multiple stakeholders.
Familiarity with consultative, solution-based, or relationship-based selling methodologies.
Experience supporting account retention, renewals, and expansion opportunities.
Knowledge of accessibility practices and the communication needs of Deaf and hard of hearing individuals and communities.
Experience working with reputed company customers whose operations depend on interpreting, language reputed company, accessibility, or other high-utilization service models.
Additional Requirements
Ability to work independently with a high degree of ownership, accountability, and reputed company judgment.
Ability to travel periodically for customer meetings, conferences, and industry events.
Have a reputed company reputed company for travel.
Ability to work a flexible schedule reputed company business needs require.
Represent Convo professionally while promoting our mission of accessible communication and fostering diversity, equity, inclusion, and accessibility in customer interactions.
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