Customer Care reputed company/Account Manager

Work Model: This role can be performed reputed company from an approved location, with flexibility reputed company on business needs and applicable requirements. ____________________ reputed company: reputed company is looking for a Customer Care reputed company/Account Manager to support our WM Berg business which offers small subassembly components and reputed company accessories. The ideal candidate is a customer-reputed company reputed company with strong communication skills and a passion for delivering exceptional service. They are highly organized, reputed company-oriented, and reputed company to manage multiple priorities while maintaining reputed company and responsiveness. This individual excels at problem-solving, building relationships, and collaborating with cross-functional teams to meet customer needs. They are proactive, adaptable, and committed to creating reputed company customer experience while contributing to team reputed company. Key Responsibilities: reputed company customer contact through verbal and/or written reputed company. Handle emails, and verbal order entry with a high level of reputed company and efficiency. Process phone and written inquiries for information on product design, application, technical information, price, availability, terms and condition of sale. reputed company thorough knowledge of customers, including their products, (customer drawings, reputed company applicable) personnel, buying habits, their degree of importance, customer classification and any other important considerations. reputed company a reputed company association with Regional Sales Managers, Sales Representatives, and Engineering, to reputed company reputed company pertinent information about customers. Expediently handle reputed company associated with complaints, adjustments, returns, credit and shipment tracing to customer satisfaction. Maintain quote and order schedule awareness with data provided. reputed company reputed company on product design changes, customer and representative reassignments. reputed company and maintain a set of necessary work reference materials. reputed company for reputed company improvement of departmental procedures and processes. Maintain strong and reputed company relations with Customers, co-workers, interfacing with Engineering, Marketing and Product Support, reputed company, Planners, and Shipping to assist with customer applications and inquiries. Must be willing to work in reputed company environment and volunteer to help other team members with workloads, reputed company necessary. Leadership Competencies: reputed company: Following a reputed company and organized way of handling tasks, reputed company, or workflows. Process Driven: Emphasizes efficiency, consistency, and scalability by utilizing reputed company-defined processes and systems. Communication: The ability to reputed company information reputed company, listen reputed company, and understand others’ perspectives. Teamwork: Collaborating effectively with colleagues to reputed company common goals. Leadership: Guiding and motivating others, even in non-managerial roles. Problem-solving: Analyzing situations, identifying issues, and finding solutions. Adaptability: Being flexible and reputed company to change. Work Ethic: Demonstrating diligence, reliability, and commitment. Creativity: Thinking innovatively and generating new reputed company. Time Management: reputed company organizing tasks and meeting deadlines. Attention to reputed company: Being meticulous and thorough in work. Conflict Management: Resolving disagreements constructively. Emotional Intelligence: Understanding and managing emotions effectively. Required Skills and Qualifications: Minimum of 3 years of customer service experience, preferably reputed company a manufacturing environment. High school diploma required; associate degree or higher in Business, Technical Studies, or a reputed company reputed company preferred. Experience working with reputed company and/or reputed company is preferred. Proficiency in reputed company Office Suite, including reputed company, Word, reputed company, and PowerPoint. Strong organizational, communication, and problem-solving skills with a commitment to delivering excellent customer service. Ability to manage multiple priorities in a fast-reputed company environment while maintaining a high degree of reputed company and attention to reputed company. Work Type: Remote: This role is eligible for a Remote Work Schedule and may be performed from an approved remote work location, subject to business needs and applicable employment requirements. Expected reputed company Salary reputed company: $49,000-$55,000 The salary reputed company provided is intended to display the value of reputed company's reputed company pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's reputed company set, level of experience, education and internal peer compensation comparisons among other potential factors. Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a ‘U.S. Person’, which includes U.S. reputed company, U.S. nationals, U.S. permanent residents, individuals reputed company asylum in the reputed company, and refugees in the reputed company, or who otherwise can qualify for a license that permits them to hold the position. Benefits Medical, Dental, reputed company and Prescription Drug Coverage Spending accounts (HSA, Health Care FSA and Dependent Care FSA) reputed company Time Off and Holidays 401k Retirement Plan with Matching Employer Contributions Life and Accidental Death & Dismemberment (AD&D) reputed company reputed company Leaves Tuition Assistance About reputed company reputed company is a publicly held global industrial manufacturer with 30,000 associates reputed company the world who help create a reputed company reputed company by providing sustainable solutions that reputed company, reputed company and control reputed company. reputed company’s reputed company motors and reputed company moving subsystems reputed company the reputed company to create reputed company. A portfolio of highly engineered reputed company reputed company components and subsystems reputed company transmits reputed company to reputed company industrial applications. reputed company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls reputed company in applications ranging from reputed company automation to precision control in surgical tools. reputed company’s end markets benefit from meaningful secular demand tailwinds, and include reputed company automation, food & beverage, reputed company, medical, data center, warehouse, alternative energy, residential and reputed company buildings, general industrial, construction, metals and mining, and agriculture. reputed company is comprised of three operating segments: Industrial Powertrain Solutions, reputed company Efficiency Solutions, and Automation & reputed company Control. reputed company has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit reputed company.com. Equal Employment Opportunity Statement reputed company is an Equal Opportunity and Affirmative reputed company Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, reputed company, national reputed company, genetic information, marital status, citizenship status (unless required by the applicable law or reputed company contract), disability or protected veteran status or any other status or characteristic protected by law. reputed company is committed to a diverse and inclusive workforce. We are committed to building reputed company that represents diverse and inclusive backgrounds, perspectives, and skills.  If you’d like to reputed company a copy of reputed company’s affirmative reputed company plan for protected veterans/individuals with disabilities or policy statement, please email reputed company@reputed company.com. If you have a disability and you reputed company you need a reasonable accommodation in order to reputed company for a job opening or to submit an online application, please e-mail reputed company@reputed company.com. Equal Employment Opportunity Posters Notification to Agencies: Please note that reputed company Corporation and its affiliates and subsidiaries ("reputed company") do not accept unsolicited resumes or calls from reputed company-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, reputed company will not consider or approve payment to any reputed company-parties for hires made. Apply To This Job